Marketing Ambassador

Position Summary: Responsible for assisting casino guests with player card enrollment and players club services by ensuring guests receive friendly and efficient customer service.

Job Title: Marketing Ambassador

Department: Players Club

Reports To: Supervisor Players Club

FLSA Designation: Non-Exempt

License Type: Gaming

Target Pay: Start - $22.59 One Year- $25.10

Essential Job Functions:

• Enrolls new casino guests in Players club rewards program
• Promote the success of the Players Club by explaining the program to guests and demonstrating the value and benefits of the club.
• Knowledgeable of all casino and hotel marketing and non-marketing events
• Works with VIP services to better serve guests and resolving guest concerns or complaints when necessary
• Assists in execution of promotions, programs and drawings as requested by Marketing
• Provides general event and Entertainment support as directed by Marketing
• Attends and participates in marketing related events
• Performs all other duties as assigned

Qualifications:

• Must be 21 years or older
• High school diploma or equivalent.
• Willing to represent the company core values of Fun, Service, Integrity and Respect at all times
• Possess a positive attitude that encourages participation and enthusiasm by others
• Be comfortable speaking in public, approaching and interacting with guests
• Have a strong knowledge of company culture
• Ability to communicate effectively with team members and guests
• Ability to work flexible shifts and days of the week, including nights, holidays and weekends
• Dependable and self-motivated

Working Conditions:

• Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
• Must occasionally lift up to 25 pounds
• Frequently required to stoop, crouch or kneel
• Ability to interact with others while maintaining a courteous and positive demeanor