Clinical Research Assistant - Spartanburg, SC

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SUMMARY
The Clinical Research Assistant (CRA) plays a vital role in supporting clinical research studies by assisting the Clinical Research Coordinator (CRC) with both patient-facing and research-related responsibilities. This position involves direct interaction with study participants, preparation and maintenance of research documentation, collection of vital signs and biological samples, and coordination of clinic-based procedures in accordance with protocol guidelines and Good Clinical Practice (GCP) standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Greet and room research participants; ensure comfort and readiness for study visits.
• Collect and record vital signs, height, weight, and other clinical data as required by protocol.
• Perform phlebotomy, EKGs, urine collection, and other study-related procedures, depending on training and protocol specifications.
• Prepare and package biological specimens for lab shipment according to protocol and shipping regulations.
• Monitor and restock clinical and research supplies.
• Assist CRC with study visit preparation, including printing source documents, consent forms, and visit checklists.
• Help maintain regulatory binders, source documents, and case report forms (CRFs).
• Support the informed consent process by coordinating paperwork and witness signatures.
• Schedule participant appointments and follow-up calls; provide visit reminders.
• Maintain accurate and timely documentation of all study-related activities.
• Assist with data entry into electronic data capture (EDC) systems or logs as instructed.
• Communicate professionally with participants, staff, sponsors, and monitors.
• Support CRC with filing, organizing, and maintaining study documentation and charts.
• Assist with participant reimbursement and transportation coordination if needed.
• Participate in staff training sessions, site initiation visits (SIVs), and monitoring visits as appropriate.
KNOWLEDGE, SKILLS, AND ABILITIES
• Knowledge of ADCS policies, including quality assurance policies and applicable government regulations and standards, and the ability to actively apply that knowledge in the performance of all job duties
• Knowledge of electronic health record access-level privileges and responsibilities, and the ability to perform electronic health record job duties for this position within the parameters of the access level assigned
• Ability to practice confidentiality and follow HIPAA regulations with patient information
• Ability to practice professional ethics and use discretion concerning ADCS directives and proprietary information/trade secrets of the organization
• Ability to recognize a problem and effectively problem-solve, using guidance from the provider and/or management when necessary
• Knowledge of medical terminology and ability to use appropriately
• Ability to manage time efficiently, prioritize, multi-task, and adapt to change
• Ability to maintain high level of accuracy in all documentation and in the performance of all job duties
• Ability to perform the essential job duties within the scope of education and training
• Skilled in typing/keyboarding; skilled in using computers
PROFESSIONALISM
• Project a professional manner and image, including proper workplace attire and grooming standards; exhibit professional conduct at all times
• Adhere to ethical principles and core ADCS values; follow all ADCS policies
• Treat all patients and staff with respect, compassion, and empathy, recognizing and respecting cultural diversity
• Demonstrate initiative and responsibility for actions
• Work as an effective team member
• Maintain a strong record for attendance and punctuality in arriving at work
• Enhance skills through continuing education
EDUCATION
• High school diploma or equivalent
EXPERIENCE
• Experience in clinical research or healthcare setting
• Knowledge of medical terminology and GCP
• Familiarity with electronic medical records (EMR) and/or EDC systems
• IATA certification
• Excellent organizational and communication skills
• Proficiency in Microsoft Office and basic computer use
LANGUAGE/COMMUNICATION REQUIREMENTS
• Ability to read and interpret work-related documents such as reports, communications, safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to listen, speak, and interact effectively with all patients and co-workers, adapting communication for optimal understanding
• Ability to practice professional telephone etiquette and techniques on all calls
MATHEMATICAL SKILLS
To the extent necessary for the performance of the job