MEDICAL MALPRACTICE INVESTIGATOR - 64000553

Requisition No: 857263 

Agency: Department of Health

Working Title: MEDICAL MALPRACTICE INVESTIGATOR - 64000553

 Pay Plan: Career Service

Position Number: 64000553 

Salary:  $41,561.57 - $46,000.00 

Posting Closing Date: 08/05/2025 

Total Compensation Estimator Tool

Department of Health 

Division of Medical Quality Assurance 

Bureau of Enforcement 

Investigative Services Unit – Jacksonville Field Office 

Open Competitive Opportunity 

 

 

 

Your Specific Responsibilities: 

Essential job functions are to investigate allegations of state and federal laws against unlicensed individuals posing as licensed health care practitioners. 

• Investigates alleged unlicensed activity complaints and coordinates with local law enforcement agencies for potential prosecution of criminal violations. These investigations are of a complex nature and require collection of evidence, review and analysis of medical records, court documents and other pertinent records in addition to the use of covert investigative techniques.   

• Prepares and serves uniform unlicensed activity citations and/or cease and desist agreements in accordance with established policies and procedures.  

• Coordinates investigative activity through legal counsel as requested or directed. 

• Prepares comprehensive reports of final, supplemental and probation investigations. 

• Coordinates investigations with federal, state, and local law enforcement officials and regulatory agencies as requested or directed by supervisor/manager.  

• Coordinates and assists department legal/board staff regarding administrative hearings, subpoena service, administrative complaints, final orders, and disciplinary enforcement requests.   

• Testifies and/or presents evidence at administrative hearings, depositions, or trials.   

• Serves as member of the prosecution team as directed. 

• Develops and maintains up-to-date professional contacts with risk managers, hospital administrators, nursing directors and other health care providers. 

• Assists in allied health investigations as needed, participates in in-service training of medical investigative staff, conducts inspections, drug profiles and undercover investigations, and serves as a mentor to new investigators, as directed. 

• Answers public inquiries, makes referrals, make public speaking engagements, make professional contacts, promotes the goals and mission of the Department including participation in Sterling related activities and events.  

• Performs other duties as required. 

 

Required Knowledge, Skills, and Abilities: 

Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of computer data bases; knowledge and use of the compliance management system and licensing system used by the Agency; knowledge of laws, legal codes, court procedures and government rules & regulations; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work related documents; communicating effectively with others verbally and in writing; talking to others to effectively convey information; ability to establish and maintain effective working relationships with others; listening to what other people are saying and asking questions as appropriate; conduct fact-finding research; knowledge of the methods of data collection and analysis; organize data into logical format for presentation in reports, documents and other written materials; knowing how to find information and identifying essential information; finding ways to structure or classify multiple pieces of information; write detailed narrative investigative reports; ability to plan, organize and prioritize work assignments; ability to work independently; investigating and researching; inspecting and evaluating the quality of products; ability to maintain a high degree of accuracy and close attention to detail; effectively manage time; make sound judgements; ability to maint