Administrative Support/Receptionist

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Performs various tasks and activities to provide administrative, reception, and clerical support to a City Office, department(s) and/or group of team members and managers.

JOB DESCRIPTION

• Ensures that the office facilities are in working condition, including, telephone and voice mail systems, fax machines, office equipment, temperature, A/C or heat, lighting, and other office systems, by contacting vendors, contractors, building management, and other service providers as needed.  
• Greets and welcomes visitors, guests, and visiting team members to the office and provides for their comfort by offering refreshments, directing them to appropriate meeting rooms and offices, and answering questions about the facilities, transportation, or other business arrangements. 
• Maintains calendars for meetings, events, and other appointments, schedules appropriate meeting rooms/locations and time, and resolves scheduling and other conflicts as necessary to ensure effective use of time and resources. 
• Establishes and monitors the inventory of office supplies and equipment, orders supplies as needed and within the established budget and approval process, and acts as liaison between the Company and vendors for repair, lease renewal, equipment maintenance, or issues with supplies, invoices, and billing.
• Answers incoming telephone calls, directs callers to appropriate team members or responds to caller questions and needs, takes and delivers complete messages in a timely fashion, and follows up as needed to achieve customer satisfaction. 
• Prepares documents, letters, presentations, and other communication materials for internal distribution, types and spellchecks documents, creates graphs and other displays, complies with document retention policies, and acts as liaison for questions related to communication. 
• Handles incoming and outgoing mail, including maintaining the postage meters and shipping supplies, ensuring timely distribution of incoming mail, screening and sorting priority from non-priority items as directed, and preparing overnight and special mail delivery packages. 
• Ensures that the reception area, conference rooms, break rooms, and other common office areas are clean and free of litter and trash, stocks the mini refrigerators in main conference rooms with a variety of beverages prior to meetings, and straightens up furniture and accessories to maintain an attractive, clean, and appealing appearance. 
• Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.

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Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vac