Senior UX Designer

Job Title: Senior UX Designer 

Department: Product Development 

About the Role: The Senior UX Designer plays a key role in shaping the UI and UX of our products and directly supports the growth of the Product team. This role is foundational to the design organization, responsible not only for executing design work but also for architecting design systems, educating teams, and governing processes that ensure design quality at scale. The Senior UX Designer develops and maintains a holistic, cohesive design framework across products. Success in this role requires strong analytical and problem-solving skills, expertise in user-centered design, and advanced UI capabilities. The position is highly strategic, translating business goals into intuitive, functional user interfaces that improve access to resources and support for individuals across the country.

What You'll Do:

• Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals, and experience
• Execute all visual design stages from concept to final hand-off to engineering
• Conceptualize original ideas that bring simplicity and user-friendliness to complex design roadblocks
• Work with engineering to see the implementation of visual design meets the specifications set at hand-off
• Create high-fidelity composites, storyboards, user flows, and process flows to effectively communicate interaction and design ideas
• Promote UX vision and design guidelines, best practices, process, and standards
• Function as a strategic leader, enabler, and governor of the entire design process for their respective domains.
• Vet, test, and establish best practices and strategy for emerging AI design tools. 
• Jointly own accessibility efforts with engineering, leading the prioritization of accessibility fixes, and staying current on evolving WCAG standards.
• Actively train and enable non-designers, particularly product managers, to contribute to design work.
• Design, build, and govern the company's comprehensive Design System and evangelize its use across the entire product organization, in partnership with engineering leadership.
• Own the end-to-end user experience across product lines, ensuring consistency and coherence across all user touchpoints.

You’re a great fit for this role if:

• You have at least 6 years of UI/UX experience
• You have experience in designing Healthcare IT
• You are confident in defining scopes and solutions with clients
• You are well-versed in user experience strategies and architecture, and have a clear understanding of application architecture and design system creation and governance.You think from a strategic perspective to consider the impact and extensibility of a solution across products
• You have a deep understanding of web technologies and accessibility requirements
• You have demonstrable UI/UX design skills with a strong portfolio that outlines your design process and how they make the business case for design decisions
• You have solid experience in creating clickable prototypes, wireframes, storyboards, user flows, process flows, and site maps
• You have excellent visual design skills with sensitivity to user-system interaction
• You are self-driven with an ability to solve problems analytically, creatively and effectively
• You are up-to-date with the latest UI/UX trends, techniques, and technologies, including a strong understanding of emerging AI design tools.
• You have a deep understanding of web technologies and accessibility requirements, including a solid grasp of WCAG standards.
• You have experience working in an Agile/Scrum development process
• You are a very strong team player who thrives on collaboration with multiple stakeholders

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Environmental Job Requirements and Working Conditions:

• This position is remote