DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

Division of Benefits and Medical Eligibility (DBME)

Disability Determination Services Administration (DDSA)

4000 North Central Avenue, Suite 1800, Phoenix, Arizona 85012
4710 South Palo Verde Road, Tucson, Arizona 85714

Salary: 16.7261 Hourly 

Grade: 13

Closing Date: July 11, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Disability Determination Services Administration is seeking a Administrative Assistant 1 that can skillfully incorporate the goals of the company as an Administrative Assistant 1. This position performs a full range of professional administrative duties. This is an in office position.

Essential Duties and Responsibilities include but are not limited to:

- Conduct case development activities which requires analysis and judgment
- Schedule consultative examinations (CE) including pre and post follow-up phone calls and development assembly
- Train and/or mentor new or less experienced support staff
- Work with the Office of Disability Adjudicative Review (ODAR) within the Social Security Administration to schedule and order CE's requested by various Administrative Law Judges
- Respond to inquiries from claimants, vendors and other sources regarding status of claim or for transportation
- Contacts claimants, doctors, hospitals and other sources as needed

Knowledge in:

- Basic knowledge of computers and programs
- Fundamental administrative support activities
- Performance and productivity standards

Skill in:

- Developing, coordinating and providing technical assistance to staff
- Developing, facilitating and coordinating the work of staff
- Utilizing verbal and written communications

Ability to:

- Analyze and resolve routine problems
- Establish and maintain effective interpersonal relationships
- Use automated systems to enter and retrieve information

The ideal candidate for this position will have:

- At least one year of clerical experience.

- If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
-HSPD-12 Background/Fingerprinting Security Clearance: Please be advised that all hires, transfers, and current employees within DBME Disability Determination Service Administration are subject to mandatory fingerprinting and an associated FBI background investigation by the Social Security Administration under Homeland Security Presidential Directive-12. Not all prior arrests and/or convictions will prohibit appointment.