Sr Mgr, Customer Business

Employee Type:

Full time

Location:

IL Oak Brook

Job Type:

Field Sales

Job Posting Title:

Sr Mgr, Customer Business

About Us: 

TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of more than two dozen production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.  

What You Gain: 

• Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way. 

• An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups. 

• Competitive compensation and benefits program with no waiting period – you’re eligible from your first day! 

• 401(k) program with 5% employer match and 100% vesting as soon as you enroll. 

• Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays). 

• Enrollment in our wellness and employee assistance programs.  

Job Description:

Job Description

About the Role: 

The Sr. Customer Business Manager (CBM) will be accountable for overall customer performance, forecast accuracy, hitting and/or exceeding annual target revenue and margin goals. This role will also be responsible for Engaging and Delighting the customer and delivering on customer-supplier scorecard metrics.  

 

Roles & Responsibilities:  

• Maintains strong customer relationships, serve as main THS point of contact 

• Deliver THS comms. to customer, manage customer reactions & expectations 

• Resolve customer issues, alongside Customer Service and Customer Supply Chain  

• Mobilize feedback loop, provide insights & recommendations back to business 

• Sells THS customer specific value proposition, execute division selling and pricing initiatives 

• Represents the customer to BUs to develop short and long term business opportunities 

• Operates as CEO of their assigned businesses demonstrating the core value of “owning it” 

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