Principal Technical Support Specialist

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.  At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented Principal Technical Support Specialist, Asset Management in the Falls Church/Alexandria, VA area. This is a HYBRID position supporting the US government. Regular weekly schedule includes 2 days working onsite (Wednesdays mandatory) and 3 days working remote.

Responsibilities include, but are not limited to:

• Providing technical support to staff and customers by testing software and hardware products
• Maintaining software documentation
• Responding and following up on internal and external customer support problems
• Providing support to end users for either PC, server, or mainframe applications and hardware
• Provide technical leadership in base labor category description. Apply this leadership in any phase of the system development life cycle support as task requirements dictate and may have a high level of expertise in one area
• Plan, recommend, and perform changes
• Utilize an accomplished knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems
• Assist clients in planning and developing objectives and goals
• Support client objectives while conforming to the client’s operating practices
• May be required to act as a technical supervisor

Basic Qualifications:

• 7+ years of IT management experience
• Bachelor’s degree in information technology management or equivalent
• Applicable and current project/program management certifications (i.e., PMI certs)
• Applicable and current information technology certifications (i.e., DoD 8570/DoDM 8140 certs)
• Complex problem solving and troubleshooting skills
• Comfortable in stressful situations and able to work well under pressure
• Oral and Written Communication Skills, Organizational Skills, Presentation Skills using PowerPoint, Public Speaking Skills, Team-building Skills, Typing Skills
• Strong critical thinking, appropriate judgment, and decision-making skills

Preferred Qualifications:

• Master’s degree in information technology management or equivalent

Security Clearance Requirements:

• U.S. Citizenship required
• Ability to obtain and maintain a Public Trust clearance prior to setting start date

Physical Requirements:

• Sedentary work that primarily involves sitting/standing/talking/walking
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Communicating with others to exchange information
• Working with computers

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. Ma