Managed IT Account Executive

Innovative is seeking an Account Executive with a proven aptitude of customer service brilliance that leaves clients delighted after every interaction. The ideal candidate is a great listener, extremely articulate, and demonstrates strong commitment and follow-through. The Account Executive is crucial to customer growth at Innovative, so a focus on building and evolving relationships is undeniably necessary for success in this role. The candidate must reside in Rochester, NY  Responsible for:·        Prospecting, qualifying, and following up on leads to create new business development opportunities within the small to mid-size market in Western NY·        Managing a subset of Innovative’s existing customer base to uncover new opportunities for growth within each assigned account o   Conducting regular account review meetings for existing client base·        Networking and developing strong business relationships throughout Western NY·        Maintaining ongoing sales funnel report with timely and accurate information·        Ensuring all opportunities follow the ‘survey, assess, and align’ process and are either: (a) disqualified appropriately, or (b) qualified and won.·        Being an active sales team member who contributes to the sales team goals (quota achievement and participation in team forums/meetings)·        Collaborating with Service Delivery leaders to effectively manage solution engineering costs on each opportunity·        Fielding triage calls from customers on an as needed basis·        Gaining referral business from qualified and reputable sources·        Regularly attend networking events (virtual and/or in-person) in Innovative Solutions’ target market  How you will be successful:·        A strong presence with a natural confidence and ability to speak fluidly with professionals at all levels (both in-person and virtually)·        Extremely organized with the ability to efficiently use time·        High level of intellectual curiosity (anticipate needs before they become needs!)·        Work successfully under pressure·        Effectively able to build and manage a large book of new business·        Collaborative, highly coachable, and open to feedback·        Highly adaptive and accepting of constant change, regularly adjusting sales tactics and activities as needed What experience you need:·        Prior experience selling complex B2B solutions required.  IT Managed Services, Cybersecurity or Technology organization a plus, but not mandatory.·        Prior experience selling into SMB market preferred·        Highly skilled in prospecting techniques (including cold calling!)·        Understanding of CRM technologies, specifically Salesforce, as well as B2B Marketing tools·        Formal sales training preferred, but not necessary·        Accustomed to being held to daily/weekly/monthly productivity metrics