Senior Systems Engineer

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Systems Engineer

About your role:
As a Senior Systems Engineer, you will be a crucial member of the team responsible for designing, implementing, and maintaining Fiserv's complex systems infrastructure. Your expertise will play a significant role in ensuring the efficiency and reliability of our systems, enabling seamless operations that support our clients' business needs. You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Work within enterprise-class Microsoft platforms running on Intel servers.

What you'll do:

• Lead the design, troubleshoot, and monitor systems infrastructure to meet business and client requirements.
• Implement and manage upgrades and enhancements to system architecture and infrastructure.
• Interact with customers and appropriate representatives to analyze, validate, verify, document, and manage the requirements of large-scale projects.
• Participate in designing, debugging, and running fault tolerant large-scale distributed systems.
• Enable the adoption and implementation of cloud-based application reliability, resiliency, and observability /deployment best practices for production & non-prod environments including public cloud migration of our mission critical applications from the on-prem datacenters.
• Build infrastructure and drive projects that break things with the aim to improve the robustness of production systems.
• Observe patterns and develop innovative tools and automation to minimize toil. Use those learnings to drive the best operational practices.
• Partner with security engineers and develop plans and automation to aggressively and safely respond to new risks and vulnerabilities.

Experience you'll need to have:

• 5+ years of experience in systems engineering in an enterprise environment.
• 4+ years of experience with system design and implementation.
• 2+ years of experience with Linux and Windows server environments.
• 2+ years of experience with cloud platforms such as AWS, Azure, or GCP.
• 2+ years of experience with scripting languages like Python or PowerShell.
• Possess an understanding of standard networking protocols and components such as: HTTP, DNS, TCP/IP, ICMP, subnetting and load balancing strategies.
• 4+ years of an equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

• Experience with disaster recovery planning and implementation
• Certifications in AWS, Azure, or GCP.
• Experience with automation tools like Ansible or Terraform.
• Experience with tools & technologies such as Dynatrace, Splunk and Moogsoft.
• Familiarity with API Gateways and reverse proxies including Apigee and F5 APM.

How you’ll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis.
• This role requires use of a computer and audio equipment.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
• Eight Employee Resource Groups to foster a collaborative culture and expand your network
• Unpar