Health Information Program Coordinator III - Pocasset Mental Health Center

The Department of Mental Health is seeking a Director of Health Information.  This position is responsible for planning, organizing and directing all the activities of Health Information Services serving the Inpatient and Community programs throughout the center. Further responsibilities include updating relevant policies and procedures, providing systems training, as well as meeting all standards and regulations for Health Information Services as required by DMH, CMS and the Joint Commission.  Additionally, manages and coordinates activities of employees engaged in analysis, coding, filing, transcription of medical/other reports, routing of medical records, release of medical record information and support the billing process. 

Please note: The work schedule will be (40 hours) from 8:00am to 4:30pm Monday through Friday.  The days off will be Saturday and Sunday.  This position is primarily based in Pocasset; however, the selected candidate will also be responsible for traveling to and managing medical records operations at our Hyannis location. 

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Manage daily operations of the Health Information Department and supervise Medical Records Staff. 

• Ensure a medical record system that provides a medical record for every client admitted to the PMHC in accordance with all deferral and state regulations such as DMH, CMS and Joint Commission and maintains HIPAA compliance.

• Effectively manage the patient record in both the paper format and the electronic record system.

• Serves as the Chairperson to the HIM Committee, ensuring adherence to by-laws, writing and maintaining minutes and scheduling.

• Attends state-wide HIM Directors meeting.

• Maintains a numbering system and cross-reference system for the purpose of facilitating easy access to records.

• Reviews both active and discharged client records for completeness, timeliness and accurate documentation. Files discharges records when assured all information is complete.

• Enters and aggregates quality data pertaining to health information records utilizing standardized tools and reports outcome data to various agency committees including agency Leadership.

• Responds to requests for information from authorized individuals/facilities within stipulated time frames. Processing outgoing requests for information with established policy, procedures, regulations, and the Joint Commission standards.

• Ensure and advise staff on confidentiality of client information according to agency regulations.

• Develop and maintain department specific protocols.

• Responds to court orders for medical records.

• Request information from other facilities/individuals for client care.

• Utilize industry standard ICD/CPT resources for coding practices that support the billing process.

• Assist in volumizing records and prioritizing those needing to be thinned.

• Fulfills the priority duties of the record room clerk in their absence.

• Identifies records slated for storage and applying for disposal in accordance with regulatory standards.

• Provides oversight to ensure that all commitment and legal documents are processed in a timely manner.

• Ensure all record forms adhere to PMHC standards while organizing and maintaining a form number log.

• Maintains staff signatures for author authentication in the medical record.