Manager, Engineering, Client

Job ID: 264804
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Remote Eligible:Yes

 

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

 

The Opportunity:

Technology

Our technology team works fast and smart. With San Francisco as our home, we take bringing new tech to market seriously, developing the latest in mobile technologies, scalable architecture, and the coolest in-store client experience. We love what we do and we have fun doing it. The Technology group is comprised of motivated self-starters and true team players that are absolutely integral to the growth of Sephora and our future success. 

 

Your role at Sephora

As our Manager, Client Engineering, reporting to Sephora’s Director, Infrastructure and Client Engineering this role provides technical leadership to drive strategic vision for the Enterprise Client Engineering team. This role is crucial in ensuring our employees have the tools and technologies they need to be productive and successful. Work collaboratively to execute business priorities with cross functional business and technology partners. The ideal candidate should be a highly qualified technical leader with substantial experience in designing, engineering, managing, supporting, and continuously improving Client Engineering -owned Platforms, Services, and Applications.

They will have relevant leadership and people management experience within a large, complex managed technology services organization and be responsible for all aspects of Technical Design, Engineering, Scalability, Supportability, and Security of our Client Engineering solutions in addition to Level 3 support in partnership with stakeholders and direct reports.

 

Responsibilities:

-Identify, Define, and Improve Platforms and Services:

• Continuously improve the functionality, stability, scalability, and security of our Client Engineering Platforms and Services.

• Implement and maintain a process structure aligned to global standards that meets business needs while balancing compliance with risk and cost.
• Plan objectives for the team to achieve company/team goals by working with product owners, stakeholders, and the engineering teams to prioritize and plan improvements to our tools while balancing technical enhancements, tech debt management, automation opportunities, and new feature development.

 

-Technical Expertise and Mentorship:

• Provide hands-on technical expertise, guidance, and mentorship to the technologies, platforms, and engineers in your area of responsibility.
• Directly manage a talented team of Client Engineers, including technical leadership/guidance, assigning and reviewing work, setting and adjusting priorities, and evaluating work performance.
• Manage geographically distributed teams to deliver products, platforms, and services with high quality and within the stipulated budget.

 

-Collaboration and Roadmap Execution:

• Collaborate with key executives and technology stakeholders to create and execute the technology roadmap, balancing competing interests and needs across the organization to arrive at a clear vision.
• Act as the escalation point for Client Engineering Delivery and Production issues.

 

-Security and Compliance:

• Ensure the security and compliance of end-user systems and data.
• Implement and maintain security policies and procedures.
• Conduct regular security audits and assessments.

 

-Contin