Public Safety Officer

Full-Time, Nights
Pay range: $23.74 - $30.39

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:                                    Public Safety Officer                              

REPORTS TO POSITION:    Security Program Supervisor      

DEPARTMENT:                      Security

DATE LAST REVIEWED:       September 2025

OUR VISION:              Creating America’s healthiest community, together

OUR MISSION:           In the spirit of love and compassion, better health, better care, better value

OUR VALUES:            Accountability, Caring and Teamwork

DEPARTMENT SUMMARY: The Security Department at St. Charles Health System provides services which promote the physical and psychological safety of patients, visitors, and caregivers.

POSITION OVERVIEW: The Public Safety Officer ensures the safety of patients, caregivers, and visitors of St. Charles Health System. This position ensures the safety and security of all property, including buildings, equipment, and assets on St. Charles Health System property. The Public Safety Officer adheres to all applicable rules and provisions of the Oregon Administrative rules and statutory authority to transport patients safely and securely. The Officer is frequently called to situations with patients in a behavioral health crisis that could potentially become violent and ensures safe transportation of those patients to other facilities in accordance with the St. Charles Code of Ethics. Provides a safe environment in which to offer the best possible care to St. Charles Health System patients.  

ESSENTIAL FUNCTIONS AND DUTIES:

Performs secure transport. When called for a secure transport, the officer will assess the need for restraints, and using the least restrictive method possible will secure the patient in a caged vehicle in accordance with Oregon state statutes.

Adheres to all provisions outlined in the St. Charles Behavioral Health code of ethics, including all integrity guidelines.

Responds to emergency codes.

Works as a security dispatcher, taking calls, coordinates officer movement and priorities, interacts with tracking software and completes reports. Monitors security cameras and other security systems.

Responsible for completing timely and accurate reports such as, but not limited to, code gray debriefs, after action reports, and special security reports.

Monitors parking and enforces hospital parking rules.

Escalates all policy violations to security leadership.

Serves as front line customer representative for the hospital. Greets patients and visitors and provides wayfinding services.

Conducts real-time threat assessments and makes recommendations upon recognition or notification of any real or perceived threat to the organization, facility, department, or caregiver.

Removes all items the patient could use to injure themselves or others.

Operates vehicle in a safe manner in accordance with all traffic laws while transporting the patient.

In the event of an emergent situation with a patient, renders first aide or CPR as appropriate within their scope.

Completes all required documentation to the standards of all regulatory agencies.

Ensures the safety and security of all patients, caregivers, visitors, and property of St. Charles Health System.

Operates metal detector (stationery and handheld) and maintains its use within policy.

Frequently inspects the buildings to ensure security of entrances, departments, and public areas.

Provides professional service and direction to patients and families presenting to St. Charles Health System Hospitals for after-hours care in the hospital.

Leads de-escalation support as situations require. 

Coordinates with the Admitting and Nursing staff to ensure all entrances are monitored.

Responsible for crowd control during a mass casualty or event which may bring numerous patients and non-patients to the hospital.

Monitors cameras and secure doors and respond to alarms related to facility related problems. Troubleshoots system issues as trained.

Follows all safety rules and procedures for work areas.

Functions as an unlicensed assistive care provider under the direction and supervision of Registered Nursing.

Supports the vision, mission, and values of the organization in all respects.