Senior Director Technical Advisory

Job Requisition ID #

Position overview
As the Senior Director, Americas Technical Advisory at Autodesk, you will report to the VP of Technical Advisory and will head up Technical Consulting Delivery for our enterprise and strategic customers within the Americas region. You will lead a large team chartered to drive transformational and implementation services that foster strong customer relationships and ensure successful Autodesk solution adoption.
 

Responsibilities

• Lead a team of 100+ employees responsible for Consulting Delivery, and contribute to overall customer success and adoption

• Develop and execute against regional strategic plans that ensure the local Consulting Delivery team meets organizational objectives

• Identify and define the strategic regional Consulting Delivery requirements (service lines and roles), and build capacity plans to meet these local needs

• Be accountable for delivering an annual regional revenue of >$50M, a bookings target of >$80M, and successful adoption of Autodesk solutions

• Engage with senior customer executives to demonstrate Autodesk thought leadership, cocreate strategic plans, and drive mutually beneficial outcomes

• Partner with Americas Sales leadership to ensure the successful sale and delivery of services and provide high-level consultation in support of sales opportunities where appropriate

• Collaborate effectively with cross-functional, customer-facing teams to ensure positive customer experience and value delivery

• Facilitate cross-functional internal collaboration with Sales, Success, and Consulting peers to accelerate the identification and pursuit of expansion opportunities

• Coach teams to connect their work to business outcomes and drive growth opportunities

• Establish clear workplans to help teams anticipate risks, deliver on time, and surface new growth opportunities

• Attract, hire, and retain an elite group of consultants, and foster career development, global collaboration, and high standards to maintain a world-class practice

• Instill and champion company culture and values throughout the team, and ensure alignment with organizational standards

• Conduct performance reviews, develop career advancement plans, and implement succession planning strategies for team members across all levels

• Lead organizational change initiatives and drive process improvements to enhance service delivery efficiency and team effectiveness

• Monitor business success metrics, evaluate business performance, and provide regular executive reporting to senior leadership and key stakeholders

• Stay current with industry trends, emerging technologies, and market developments to ensure consulting services remain competitive and aligned with customer needs

• Identify, assess, and mitigate operational and delivery risks to ensure consistent service quality and maintain customer relationships

Minimum Qualifications

• Minimum of 15+ years’ experience in leading customer-facing organizations

• Bachelor’s or advanced degree in Business Administration or a related field

• Strong financial acumen with experience in team leadership, budget allocation, and resource optimization

• Demonstrated ability to drive revenue growth, improve profitability, and enhance operational efficiency

• Demonstrated ability to recruit, manage, and motivate high-performing teams

• In-depth knowledge of the industry needs of Autodesk customers

• Comprehensive understanding of consulting metrics and KPIs with the ability to analyze data and derive actionable insights to continuously improve customer engagement

• A customer-centric mindset with the ability to consistently deliver superior customer experiences and foster long-term relationships

• Ability to travel up to 30% per year

The ideal candidate 

• You have a strong understanding of the Autodesk product portfolio and the needs of the company’s customer base

• You are a self-starter who thrives in the face of challenge

• You are relentless in clearing obstacles with a resourceful and collaborative approach to problem-solving

• You have a heightened attention to detail, balanced with the ability to absorb large amounts of information that you can distill into essentials

• You display high energy, maintain a positive attitude, and have contagious enthusiasm and a sense of humor that help you and those around you adapt to the changing business environment

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