Senior Direct Support Professional - SE San Jose

At Options For All (OFA), full-time employees are eligible for 100% COMPANY PAID medical, dental, and vision benefits. Qualifying dependents are eligible for 100% COMPANY PAID dental and vision benefits as well as 50% COMPANY PAID medical coverage. Coverage is effective on your first day of hire! 

We are currently seeking a Senior Direct Support Professional to work with our consumers while gaining experience across several of our programs and work with an experienced team that loves what they do. We encourage applications from all communities including black, indigenous, people of color, LGBTQIA+, women, neurodiverse, and people with disabilities. 

POSITION SUMMARY 

Under direct supervision of the Area Manager and/or Case Manager, a Senior DSP excels in all aspects of responsibility, support and training functions of the DSP - I and II roles, and can operate in all programs throughout OFA (ILS/SLS, CE, TDS, SE) including community care licensed programs and working with consumers who have intensive behavioral support or high medical needs, with minimal instruction and/or supervision. A Senior DSP is a universal support staff member who will fill in at a moment's notice in programs that have a need, and excels in adjusting to changing environments and demands. The position requires significant experience in working with diverse populations and acts as a program specialist as needed. In addition to acting as a peer mentor, role model and trainer for newly hired/promoted staff, the Senior DSP works collaboratively with the Case Manager and/or Area Manager on developing consumer ISP reports, semi-annuals, goals/objectives, and behavioral support plans; and can be delegated all additional assignments as a DSP II, in addition to attending and/or contributing to ISP meetings, and acting as program liaison in meetings as assigned by the supervisor. A Senior DSP embodies OFA’s culture and values and takes pride in delivering the highest quality service for consumers in any program they work in. This is considered a full-time position and requires 40 hours of work per week. 

 
OBJECTIVES 

1. Provide exceptional support to consumers in assigned program 

2. Provide reliable, exceptional and effectively provide support, supervision, motivation and instruction to clients in the community, at home, at jobsites, and during activities.

3. Implement, maintain, and document the consumer’s Positive Behavioral Intervention (PBI) plan 

4. Model appropriate behavioral and functional life skills for program consumers 

5. Act as a role model, mentor, and training support for peers in developing effective support for consumers 

6. Provide support and instruction to enhance each consumer’s ability to reach individual goals and/or achieve a higher level of independence 

7. Assist Case Manager and Area Manager in development of ISP/Semi-Annual Reports/Personal Future Plans 

8. Assist Case Manager and Area Manager in the training and development of DSP-I and DSP-II personnel 

9. Cross-train to provide remote services across OFA as needed 

10. Pilot new services and work with management in establishing precedent for new program development 
 
RESPONSIBILITIES 

1. Develop daily and weekly activity and support schedules for consumers in assigned programs 

2. Provide direct service that is customized to each consumer’s needs and goals 

3. Deliver curriculum and activities according to the person-centered service model and adjusting as needed 

4. Maximize daily, weekly, and monthly billable support time as assigned by the supervisor 

5. Build and maintain effective relationships with program participants, families, employers, and stakeholders 

6. Provide applicable and pertinent updates for assigned consumers for each delivery of service 

7. Track and report daily consumer service hours, details of activities, and progress on goals through the automated case note system 

8. Write Special Incident Reports (SIR), APS, and Observation Reports as assigned 

9. Collaborate with Case Manager and Area Manager on developing and conducting training for program staff