Business Development Associate

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood. 

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
• Better together: We check our egos at the door. We work together, so we win together. 

Press Ganey improves the Human Experience in healthcare through innovation, data-driven insight, and action. We bring deep expertise, layered on top of groundbreaking technology. And together? That’s where the magic happens. We partner to center every organization around the individual, and the experiences of patients, members, consumers, and employees, so our clients can unlock their people’s potential and build stronger, healthier communities.

Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

As a member of our Growth team, you'll position these solutions that bring together the data, tech, insights, and personal expertise to propel our client’s organization into a new era. Our proven solutions are the right answer to healthcare’s once-unsolvable problems.

Check out these impressive data points:

• 1B patient + 3.1M caregiver voices
• 1 Human Experience (HX) platform 
• Partner with over 41,000 hospitals, health plans, and life sciences organizations
• 98% of U.S. Health Plan enrollees represented

We are seeking a vibrant and talented Business Development Associate to join our team within the Inside Sales division. As a key contributor, you'll primarily focus on scheduling demonstrations, meetings and sending marketing material to prospective Healthcare clients while providing essential support to our sales directors. We're looking for proactive self-starters who thrive in a dynamic, fast-paced environment. Successful candidates will possess strong communication skills, excel under pressure, and display confidence in engaging with new prospects. Join us and play a pivotal role in driving growth through impactful sales activities. 

Prospective clients are across the country so flexibility working the various time zones is expected. Typical hours are 8 am to 4 pm in the local time zone.

Responsibilities include:

• Strategic Prospecting: Conduct research to identify and qualify prospects, strategically prospect leads, and initiate meaningful engagement. 
• Lead Conversion: Overcome objections and secure meetings for our sales executives, maintaining active communication through targeted materials. 
• Outreach: Utilize email and call marketing leads generated through our marketing collateral, ensuring consistent and effective communication. 
• Pipeline Development: Collaborate closely with sales executives and management to progress oppor