NetSuite ERP- Business Systems Specialist

Description

About Brothers International Food Holdings, LLC:

At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US. 

Headquartered in Rochester, NY, with offices in Florida and China, we are an innovative global leader in the food industry. We take pride in our commitment to excellence, sustainability, and the well-being of our communities. If you are interested in becoming part of a fast-growing, dynamic team environment, read on! 

Why Brothers International?

• Innovation: Be part of a company that values creativity and encourages innovation in the ever-evolving food industry.
• Team Collaboration: Join a collaborative work environment where your ideas and contributions are recognized and celebrated.
• Global Impact: Contribute to a company with a global presence, making a difference in the lives of people worldwide through our diverse range of food products.

Position Summary:

The Business Systems Specialist will work closely with all departments within the company. This role will be responsible for analyzing, evaluating, and implementing comprehensive solutions within our ERP system to support our business model. This role will work with our EDI and API solutions to ensure accuracy of information. The Business Systems Specialist will have a deep understanding of our systems to ensure optimization for efficiency, scalability and user satisfaction.  

Essential Duties and Responsibilities:  

• Manage company ERP, EDI and API Maps to ensure accurate data, systems functioning, and system improvements.
• Monitor ERP tickets and EDI transactions, identifying errors or discrepancies, and troubleshooting issues to ensure system accuracy and functioning. 
• Assist in managing ERP, EDI and API integration projects including implementation and enhancements. 
• Manage and prioritize open requests, develop a priority system, and maintain reporting on all open requests. 
• Act as a subject matter expert for ERP, EDI and API on all transactions/modules relating to sales, operations, and distribution. 
• Work cross functionally to gather business requirements, analyze business processes, and implement effective solutions. 
• Analyze and systematically improve company data leading to process and performance improvement.
• Provide support and training to end users. 

Requirements

Required Skills and Experience

• BS Degree in related field or equivalent work experience. 
• Prior CRM, ERP, EDI and API experience required. 
• NetSuite experience required. 
• Experience with EDI mapping tools and technologies. 
• Experience working with API integrations and web services.
•  Strong understanding of EDI standards (e.g, ANSI x12, EDIFACT) and protocols (AS2, FTP, SFTP). 
• Proficient in troubleshooting EDI transactions and resolving issues on time. 
• Strong analytical skills including data entry, reporting and creative problem solving. 
• Detail orientation with ability to manage multiple priorities. 
• Excellent verbal and written communication skills. 
• Ability to collaborate cross-functionally and influence others.
• Strong business acumen.

Brothers International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.