Inpatient Social Work Coordinator

ChildServe is seeking a compassionate and detail-oriented coordinator to provide operational support for our Inpatient Medical Social Work team. In this role, you’ll help ensure accurate documentation, coordinate resources, and support families navigating complex medical and social needs. Your work will directly contribute to our mission of helping children with special healthcare needs live a great life.

Schedule/Benefits

•         Full-time benefit-eligible, including medical/dental/vision, retirement with company match, and generous PTO

•         Monday-Friday, either 8 am-4 pm or 9 am-5 pm

What You’ll Do

•         Maintain accurate consents, referrals, and patient documentation in compliance with departmental and regulatory standards.

•         Manage patient files and coordinate scheduling for care conferences, interpreter services, and staff meetings.

•         Support families through communication, engagement events, and access to facility-wide updates.

•         Partner with leadership to improve processes and enhance the patient and family experience.

•         Assist with care coordination by completing documentation for Medicaid, SSI, WIC, and other services.

•         Connect families with community resources and support discharge planning to ensure safe, timely transitions.

What You’ll Need

•         Education: High School Diploma required; some college preferred

•         Experience: Minimum 2 years of clerical/administrative experience in healthcare or social services

•         Strong organizational and time management skills, with the ability to prioritize multiple tasks

•         Effective communication skills (written and verbal) and ability to build positive relationships

•         Proficiency with Microsoft Office; ability to learn new software systems quickly

•         Ability to work independently and collaboratively in a fast-paced environment

•         Commitment to confidentiality, professionalism, and cultural sensitivity

Why ChildServe?  

ChildServe has earned the title of Top Workplace every year since 2014. Here’s why employees love working here:  

•         Our work matters. We partner with families to help children with special healthcare needs live a great life

•         We’re not your average non-profit. We serve 5800 children each year through over 30 specialty pediatric services in the Ames, Des Moines, Iowa City, and Cedar Rapids areas. Many of our programs are one-of-a-kind.

•         Our team members rock. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children.

•         Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help many team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe.

•         We believe our differences make us great. We are on a continuous journey to create an environment where different perspectives are valued and all feel safe and welcome.

•         We’re moving forward together. Experts across multiple disciplines work toget