Sr. Operations Manager

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Sr Manager of Operations reports to the Director of Operations and is responsible for the operational activities of a variety of functional departments, distribution center(s), and/or facility(ies).  

Shift Schedule: Monday - Friday 12 pm to Completion  

Responsibilities:  

• Reviews and analyzes reports, records, and directives, and confers with managers/ supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered.  

• Monitors and analyzes costs and prepares budgets.  

• Responsible for managing quality, training and process improvement resources to: ensure continuous improvement, drive process consistency to best practices, enhance customer satisfaction, and maintain compliance with regulatory requirements / company key objectives.   

• Supervises personnel responsible for quality/continuous improvement, training, and projects.  

• Development of a continuous improvement culture which utilizes Lean Six Sigma tools and methodology to solve problems; established data driven measurements and goals; generates ongoing awareness of current quality performance; fosters involvement of employees to actively propose solutions to improve quality  

• Implements process controls to reduce variation and create process consistency.   

• Develops and manages a DC training program and a project team to improve efficiency and standardize processes to best practice.  

• Enhances customer satisfaction levels through investigations of concerns to root cause and communicating the investigation findings, corrective and preventative actions taken through Quality Reports / Corrective Action Reports.  

• Provides support for maintaining compliance to government requirements (FDA, OSHA) and regulatory requirements (McKesson safety, security, regulatory assessments)  

• May be responsible for one or more of the following activities: receiving, storing, and/ or shipping of materials or finished goods.  

• May be responsible for ensuring materials are received from proper vendors, delivered to inventory, and finished goods are available to meet production schedules and packaged according to specification and shipped in a timely manner. Ensuring the security and accountability of materials and goods with inventory control.  

• May evaluate current procedures and practices for accomplishing department objectives and develops and implements improved procedures and practices. Gives work direction, resolves problems, and sets deadlines to ensure timely completion of work.  

• Provides back up support for the Inventory Manager.  

Minimum Qualifications  

• Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or man