EHR Clinical Solutions Specialist - ITS-Clin Ambulatory

Minimum Qualifications:

Bachelor’s degree in a related field and seven years of related experience. An equivalent combination of education and experience relevant to the role may be considered for this position.

Must possess considerable educational background and/or experience to conduct clinical applications analysis and/or programming of complex systems, analysis of clinical workflows, creation and implementation of solutions, and knowledge of system adoption strategies.

Preferred Qualifications:

• Bachelor’s degree in Information Technology, Business, or a clinically related field preferred; however, years of experience may be considered in lieu of a degree.

• Current certifications in any of the following: Epic MyChart, Epic Ambulatory, Epic Cadence

• Build experience and current certifications in: Epic MyChart, Epic Ambulatory, Epic Cadence

• Project management experience

• Knowledge and experience in implementing and supporting healthcare applications.

• Clinical informatics experience.

• Experience with documenting workflows utilizing Microsoft Visio.

• Experience working with web design and web servers.

Job Summary:

This position is responsible for providing hardware and software technical support and creating solutions for a multi-system, multi-platform, networked clinical computing environment. May also be responsible for formulating and designing specifications for intermediate to highly complex software and programming applications or modifies/maintains existing applications. Investigates, identifies, and implements appropriate solutions for clinical information systems to support new and existing initiatives to enhance patient care, increase operational efficiency, and ensure regulatory compliance. Responsible for acquiring an understanding of the assigned system applications, functions, and features that end-users would experience. Participates in and leads workforce groups to identify and employ technical and application initiatives for best practice and enhanced healthcare operations in alignment with UTMB’s mission. Has full technical knowledge of all phases of clinical applications programming.

Job Duties:

It’s important to understand the job titles in this career family. They are listed in order from least experienced to most experienced:

1.         EHR Clinical Application Analyst

2.         EHR Clinical Application Analyst, Senior

3.         EHR Clinical Application Analyst, Lead

4.         EHR Solution Analyst

5.         EHR Solution Specialist * This position

Job Duties:

• Extensive subject matter expertise, technical knowledge, and analytical skills in the MyChart application.

• Extensive experience in documenting business processes, work planning, problem resolution, requirements, and technical analysis, software design, software testing, and