Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8:00-4:30pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

99940 - 6178 HR Strategy

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Advise and coach managers and employees in assigned client groups in the application and interpretation of Human Resources policies, labor union contracts, and employee relations. Mediate problems between managers and employees. Participate in the grievance process, labor management meetings, arbitrations, MCAD claims, and all other legal proceedings.   Advise clients on performance management, EEO/diversity, transfers, and terminations.
2. Conduct in-depth investigations regarding employee relations matters; including but not limited to: EEO, sexual harassment, hostility and violence in the workplace, domestic violence, impairment and drug diversion. Make recommendations regarding terminations and disciplinary action.
3. Assess critical situations and make sound decisions to involve additional resources including Police and Security, EAP, and emergency mental health, to ensure a safe work environment.
4. Assist managers in the development and implementation of employee relations efforts designed to build trust and enhance employee engagement. Recommend and ensure appropriate documentation, training and corrective action plans when necessary.
5. Act as advocate and advisor to employees and leaders regarding career and leadership development initiatives.

 
II. Position Qualifications:

• Bachelor’s degree in Business Administration with concentration in Human Resources or an equivalent field and five years of relevant experience.
• Requires knowledge of human resources theory, principles and practices. Working knowledge of such disciplines as the recruitment function, training, compensation, employee relations, labor relations, and benefits administration.  
• Must have good communications, program management, project management, facilitation, decision-making, critical thinking and listening skills.  
• Must have prior Employee Relations coaching/mentoring expertise, as well as a functional understanding of the organization.  
• Must have proven problem solving, mediation and analysis experience.  
• Must be self-directed and motivated.  
• Must have the ability to multi-task and manage time in a complex environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at