Accounts Receivable Specialist

ABOUT FILSON AND SHINOLA

In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved.  Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own!  Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.   

ABOUT US

As part of our shared services finance team supporting both Shinola and Filson, this role contributes to the strength and integrity of our financial operations. Each team member plays an active part in shaping the success of our brands by ensuring accuracy, timeliness, and excellence in execution. 

ABOUT THE ROLE

The Accounts Receivable Specialist is responsible for performing a variety of AR functions in a dynamic, multi-brand environment. This includes managing customer invoicing, payment application, collections follow-up, account reconciliations, and maintaining accurate financial records. This role requires strong attention to detail, clear communication with internal and external stakeholders, and the ability to work collaboratively across departments to ensure timely and accurate cash flow management. 

KEY RESPONSIBILITIES

Accounts Receivable Management 

• Process customer invoices accurately and in a timely manner across multiple business units (Shinola and Filson)
• Monitor outstanding receivables and perform regular follow-up with customers to ensure timely collections
• Apply incoming payments to customer accounts and reconcile discrepancies 
• Review and maintain aging reports, escalating overdue accounts as appropriate 
• Investigate and resolve payment discrepancies, credit memos, and short payments
• Prepare and distribute customer statements monthly or as needed
• Partner cross-functionally with Sales, Customer Service, and Operations to resolve billing issues and ensure a positive customer experience
• Maintain accurate and up-to-date AR records in ERP and supporting systems

Month-End Close & Reconciliation 

• Support month-end close activities including AR aging review, reconciliations, and reporting
• Assist in preparing journal entries for AR adjustments or reclassifications
• Reconcile AR accounts to the general ledger and ensure accurate reporting of balances

Process & Compliance Support 

• Maintain and update documentation for AR processes, ensuring consistency and accuracy across brands
• Support audit requests by providing accurate records and supporting documentation
• Identify opportunities to streamline AR procedures and improve overall efficiency

Cross-Functional Collaboration 

• Serve as a key point of contact for both internal and external AR inquiries
• Support finance and accounting teammates within the shared services group on special projects or system initiatives
• Provide backup coverage for AP or expense reporting functions as needed

KEY SKILLS & ATTRIBUTES

• Strong Excel skills (VLOOKUP, pivot tables, formulas) 
• ERP/MRP system knowledge, preferably NetSuite, Microsoft Dynamics AX or D365 
• Understanding of accounting principles and AR best practices