Community Development Mortgage Sales Assistant

Overview

 

Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.   

 

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance.  401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.  We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

This position will assist Mortgage Loan Originators with a wide range of non-sales activities including client phone calls, documentation collection, mortgage application file preparation and interaction with mortgage processing for proper processing of the mortgage file.  This role involves communication with other internal staff and departments (banking center staff, mortgage processing, etc.) and external contacts including real estate professionals, insurance agents and title companies will also be required.

 

Salary Range

The salary range for this position is $17.00/Hr. - $27.50/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. 

 

Key Accountabilities

Assist Mortgage Loan Originators (MLO) with follow up on new loan applications.  This includes:

• Ensuring that all required documentation is received from the applicants before sending the file to the centralized processing group for processing of the file.
• Following up with the processor and applicant for any missing or additional documentation needs
• Preparing files to be sent to the centralized processing area including review of electronic file. 

Assist MLOs with phone calls and other administrative functions including:

• Greeting customers
• Scheduling appointments for new applicants
• Handle incoming telephone calls from clients and prospective clients, title companies, and loan processors. 

Assist MLO with ensuring all loans are closed in a timely manner including:

• Assisting the MLO with any follow up after a file has been reviewed by underwriting (clearing STIPS)
• Ensuring that all required insurance documents are updated and received for the closing.
• Working with processing, applicants (including sellers and realtors) and title companies to schedule all closings. 

Key Competencies for Position

• Attention to Detail: Completes work thoroughly and accurately; pursues quality in accomplishing tasks.
• Communication: Effectively shares information and ideas with individuals and groups
• Collaboration: Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives.
• Planning and Organizing: Ability to determine a course of action, set and manage priorities, and ensure optimal resources to achieve individual and/or team objectives.
• Technical Knowledge: Possesses the required technical knowledge to perform the role effectively; continuous learning to adopt new trends or expertise. 

Qualifications and Education Requirements

• A minimum of 1 year of prior administrative experience; prior mortgage product experience a plus
• High School diploma, GED or equivalent
• Proficiency with Microsoft Word, Outlook and Excel
• Prior knowledge of lending and mortgage industry-specific software a plus
• Strong communication skills (written and verbal)
• Self-motivated with organizational skills and attention to detail
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). 

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. 

 

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