Sales Intern - EVEN Hotel Midtown East

DUTIES AND RESPONSIBILITIES:

• Answer and respond to incoming calls to obtain lead details: dates, times, hotel room needs and meeting room requirements. 
• Perform administrative duties such as typing proposals, letters, contracts, etc.     
• Collect data, update data-bases, and complete departmental monthly reports.
• Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients. 
• Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
• Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, etc.)
• Provide administrative support to specialty markets & sales department
• Run Transient Production Reports
• Walk Showrooms and VIP Arrivals 

Qualifications and Requirements:

• 1 – 2 years of previous work experience 
• A passion for hospitality and an excitement to learn
• Frequently standing up and moving about the facility
• Type at least 50 wpm; proficient PC computer skills
• Carrying or lifting items weighing up to 25 pounds
• Communication with customers, employees, and third parties
• Use of a keyboard to generate correspondence, reports, etc.
• Must speak fluent English.  Other languages preferred.

The salary range for this role is $18 - $20 per hour. 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?