Consumer Loan Processor II - Home Equity

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$22.50 - $29.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Consumer Loan Processor II is primarily responsible for providing support to the lending areas by reviewing the accuracy of consumer loans from conditional approval to closing.  This job is a Loan Originator and performs at least one of the following functions, or advertises or communicates that they can or will perform any of these functions, with an expectation of compensation or monetary gain: takes an application, arranges a consumer credit transaction, assists a consumer in applying or obtaining consumer credit, offer or negotiates consumer credit, otherwise obtains or makes an extension of consumer credit for another person.

Depth & Scope:

• Contacts customer directly to obtain conditions placed by lender or underwriter
• Reviews all required support materials, such as titles, and flood certifications to prepare files for closing
• Prepares required loan documentation for approved loan applications such as disclosures
• Provides support to customers, branches and lending staff as needed
• Assists in testing new systems and documentation software
• Collects and reviews all conditions placed on loan by lender or underwriter
• Contacts customers to collect and review additional information needed to close the loan as necessary
• Answers phone calls in queue as well as personal line to assist customers
• May assist in training the Loan Processor I
• Advises customers regarding changes in rate and term.

Education & Experience:

• HS Diploma or GED required
• No Certification(s)/License(s) required
• 1+ years loan documentation experience
• Detail oriented
• Working knowledge of Bank loan products and policies
• Knowledge of lending software preferred
• Proven ability to handle heavy workload and meet stringent deadlines
• Solid oral and written communication skills, with ability to interact effectively with all customers, both internal and external
• Working knowledge and understanding of regulations from different states
• Strong PC skills
• Flexible work schedule (rotation of nights and/or weekends as required)
• Problem solving skills preferred
• Ability to handle difficult conversations preferred
• Ability to multitask and prioritize preferred
• Encompass experience preferred

Customer Accountabilities:

• Maintains regular communication with the customer by phone or email depending on customer preference.

Employee/Team Accountabilities:

• Completes all annual required training on a timely basis
• Accurately document conversations with customers in the loan file
• Establishes and follow up on due dates for documentation

OCC Language:

• This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
• Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36.
• Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
• Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findin