Senior Director, Digital Product Management

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Role Overview

Scout Motors is seeking a dynamic and visionary Senior Director of Digital Product Management to lead the development and execution of Scout Motors' digital product strategy. This leader will focus on delivering digital-first products that facilitate the Scout Motors direct-to-consumer (DTC) retail experience and will play a pivotal part in shaping how customers engage with Scout Motors. 

Driven by innovative solutions leveraged by automotive brands—and brands in other industries—to engage with customers and solve problems through websites, mobile apps, and other digital channels, the Scout Motors DTC experience created by the Senior Director of Digital Product Management will deliver simple, efficient, enjoyable, and customer-centric experiences that disrupt and dramatically improve automotive retail orthodoxy. This role will partner tightly with commercial operations to develop processes and workflows that make buying, owning, and servicing Scout vehicles seamless and low friction.

The ideal candidate will have a proven track record of managing cross-functional teams, driving alignment across organizational priorities, and delivering digital solutions that create measurable business impact.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace. 

Key Responsibilities

1. Digital Product Strategy
• Develop and execute the vision, strategy, and roadmap for Scout Motors digital products, with a focus on delivering a best-in-class DTC experience.
• Drive the digital customer journey, ensuring seamless integration with all of Scout Motors owned and earned channels.
• Champion innovations in how Scout Motors interacts with customers through engaging and intuitive websites, mobile apps, and digital services.
• Build sustainable technical and business operations infrastructure underpinning all phases of the customer and vehicle journeys such that customer-facing products and all nodes of the customer experience can shine.
• Lead the identification of market differentiators, consequential customer needs, and operational accelerators.
2. Product Development and Delivery
• Lead the delivery of key digital initiatives, including reservation and ordering platforms, e-commerce experiences, servicing, parts, and customer account management tools.
• Collaborate with engineering, UX design, and analytics teams to ensure timely delivery of products that meet customer needs and business goals.
3. Partnership with Commercial Operations
• Work closely with Commercial Operations to develop processes and workflows that simplify and enhance the customer journey.
• Ensure a seamless, low-friction experience for customers across critical touchpoints, including vehicle purchase, ownership, and servicing.
4. Team Leadership and Collaboration
• Build, mentor, and lead a high-performing team of digital product managers, software engineers, and UX designers.
• Foster strong cross-functional relationships with Marketing, Sales, Operations, Logistics, Manufacturing, Vehicle Engineering, and IT to drive cohesive execution of initiatives.
• Cultivate a diverse, inclusive, and supp