Project Coordinator (Hybrid Opportunity)

About UMass Amherst 

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region. 

  

Job Summary

The University of Massachusetts Donahue Institute (UMDI) Organizational and Community Solutions (OCS) Project Coordinator works closely with OCS Project Managers to ensure the smooth execution of a wide variety of projects focused on organizational capacity building, project management, instructional design and eLearning, events management, and nonprofit sustainability.

  

Essential Functions

• Supports OCS Project Managers to develop and manage project plans and timelines, ensures all project deliverables meet quality standards and are on time.
• Develops, produces, and assembles instructional materials, including PowerPoint presentations, guides, and other resources and provides Learning Management Systems (LMS) administration.
• Coordinates and helps facilitate meetings; prepares and disseminates agendas and meeting minutes; and communicates effectively with diverse stakeholders, including communities, the public, campus entities, and sponsors.
• Serves as central coordinator and provides logistical and administrative support for in-person and virtual events and trainings, including securing venues, managing attendance, ordering supplies, and hosting.
• Prepares and updates project documents and uses project management software to track progress.
• Assists with research-related client deliverables, including background research; development of data collection instruments; data analysis; and evaluation and assessment of project outcomes.
• Assists in developing grant applications, public relations content, and outreach materials, including drafting, copy-editing, and formatting.
• Updates and manages OCS web pages and implements social media outreach and other engagement plans.
• Organizes and maintains OCS and project-specific databases and prepares status reports.

 

Other Functions

• Participates in business unit and UMDI-wide initiatives as required. 
• Supports special projects and provides other administrative tasks as assigned.
• Performs all other duties as assigned. 

    

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Bachelor’s degree.  
• 1+ year of client-focused professional experience in the nonprofit, education, human services, or public health sector, with strong client relationship and communication skills. 
• Proficiency with multiple data and presentation systems. 
• Ability to quickly master and utilize project management systems.  
• Ability to travel occasionally.
• Ability to work both independently and as a team member and with varying amounts of support, as project assignments may require.
• Demonstrated ability/experience in:
  • time management and prioritization;  
  • organizational, analytical, writing, and communication skills;  
  • ability to think creatively and propose solutions; and
  • appropriate handling of confidential information and materials.   
• Experience advancing diversity, equity, and inclusion (DEI) and building networks among BIPOC and LGBTQIA+ communities. 

  Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• 3+ years of professional experience in the nonprofit, education, human services, or public health sector. 
• Spanish language proficiency including the ability to effectively conduct business, engage community members, and collect data in Spanish.
• Two years’ experience in grant writing or other professional writing. 
• Experience with research and analytics software such as SPSS or Qualtrics. 
• Proficient in social media web and presentation platforms.