Director, Deliver Operations (E2E TC)
KenvueAbout the role
Kenvue is currently recruiting for a:
What we do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.
Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.
Role reports to:
US Market Deliver HubLocation:
North America, United States, New Jersey, SummitWork Location:
HybridWhat you will do
The Director, Trade Customization is accountable for enterprise-level leadership of Trade Customization strategy, governance, and performance across the US. This role provides end-to-end ownership of promotional, club, and trade customization execution, ensuring alignment with commercial priorities, supply chain strategy, and financial objectives. The Director sets the operating model, leads through managers and senior managers, and partners with executive stakeholders to deliver reliable, compliant, and scalable trade customization capabilities that support business growth.
Key Responsibilities
Strategic Leadership & Operating Model
Defines and owns the US Trade Customization operating model, including organizational design, governance, and integration with cross-functional partners such as Supply Chain Planning, Customer, and Commercial teams.
Sets strategic direction for Trade Customization execution across promotions, displays, club programs, and eCommerce SKUs, ensuring alignment to business unit priorities and customer needs.
Leads portfolio-level prioritization, resourcing, and investment decisions to balance service, cost, inventory, and speed to market.
Performance & Execution Accountability
Accountable for service, inventory, cost, and execution performance across the Trade Customization network, supporting significant gross trade investment and customer-facing promotional activity.
Establishes clear performance metrics (e.g., unit fill rate, inventory health, forecast accuracy, on-time delivery) and ensures disciplined review, root cause analysis, and corrective action.
Provides executive oversight and escalation leadership for complex or high-risk trade customization programs.
Network, Supplier & Financial Management
Provides strategic leadership for the Trade Customization supplier and packaging network, including network design, supplier selection, capacity strategy, and long-term cost optimization.
Oversees contract management, indirect spend
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