Clinic Coordinator/Lead

What You'll Do

The Clinic Coordinator (Lead) serves as a hands-on, working lead who supports daily clinic operations while helping the team stay aligned on standard workflows. This role regularly assists with front desk coverage and patient care tasks (including rooming) and provides real-time support to keep clinic flow moving.

A portion of the role is dedicated to lead duties such as onboarding support, day-to-day coordination, and reinforcing expectations. The position does not include formal supervisory authority, but it serves as a key resource for staff and a liaison to clinic leadership.

Schedule:  Full-time, Days.  No holiday/no weekends.

Responsibilities

Direct Patient Care and Frontline Support:

Provide day-to-day guidance to clinical and front office staff during operations

Ensure exam rooms, equipment, and supplies are prepared and available

Step into operational roles as needed to support clinic volume and staffing needs

Reinforce standardized workflows, processes, and expectations

Assist with problem-solving related to scheduling, patient flow, and operational challenges

Serve as a go-to resource for staff questions during the workday

Assist with onboarding and training of new staff members

Promote a positive, patient-centered environment

Assist with addressing patient concerns in real time

Support efforts to improve wait-times and overall clinic experience

Serve as a liaison between frontline staff and clinic leadership

Escalate operational or staff concerns appropriately

Assist with tracking metrics and staffing coordination

Knowledge/Skills/Abilities:

Strong understanding of clinic workflows and patient flow

Ability to multitask and adapt in a fast-paced environment

Strong interpersonal and communication skills

Ability to lead by example and influence positive team behavior

Experience with EHR systems

Requirements:

High school diploma required

3-5 years of clinic or healthcare experience is preferred

Active clinical certification/credentials are preferred

Freeman Perks and Programs

For eligible full-time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

Health, vision, dental insurance

Retirement with employer match

Wellness program with discounts to Health Insurance or Cash Bonus with Participation

Milestone payments with longevity of employment

Paid time off (PTO)

Sick pay

Learning Center designated only for Freeman Family members

Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc. 

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