Automotive Front Office - Business Services Specialist II

Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Services Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $17.45 - $26.11/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Business Services Specialist II

Manheim, part of the Cox Automotive family of businesses, is looking for a Business Services Specialist II, a powerful admin advocate who will use their powers for good—organizing, managing, and supporting the daily operations of the world’s largest wholesale auto marketplace. 

What You’ll Do

Here’s a peek at what you’ll get to do when you suit up as a Manheim Account Administrator:

• You’ll develop and manage relationships with internal and external business partners, and you’ll assist with retail operations from start to finish, from communicating with suppliers and sublet vendors for quotes and status updates right up to notifying customers of the latest news on their vehicles.

• You’ll assist with coordination and execution of retail activities and keeping up daily customer vehicle trackers.

• You’ll input vital vehicle info into the Application System AS400 and RPP.

• You’ll team up with our partners to get accurate prices for retail reconditioning and create estimates for our retail customers. 

• You’ll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify vehicle completion eligibility.

• You’ll partner with departments to prepare and notify of customers’ requests.

• You’ll follow up on retail vehicle prep, contact appropriate partners for missing info and issues to ensure smooth retail operations.

• You’ll communicate with our accounting team to balance recon completion.

• You’ll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests.

What’s In It For You?

So, we offer a competitive salary, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits including adoption assistance, pet insurance, and discounts on travel and cars!

At Cox, we truly value people. That means you’ll work within a culture and with a team that values your leadership, your experience, your contributions, and you – yes, you – as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day.  We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.

We also offer growth opportunities; you can sharpen your skills, learn a new talent, join a mentoring program, and even earn an advanced degree.

Qualifications:

Minimum:

• High school diploma or GED.

• 2+ years of administrative or general office experience.

• Ability to multi-task and thrive in a fast-paced environment.

• Excellent organizational, time management, and communication skills.

• Ability to work with all management levels.

• Strong computer skills, including familiarity with Microsoft Office.

Physical requirements:

● Ability to stand for long periods of time, view and read computer screens, perform repetitive data entry, and manual dexterity.

● See close, distance, color variance, and depth perception.

Join the Cox family of businesses and make your mark today!

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of