Senior Regional Property Manager

Description

The Senior Development Leader (SDL) provides strategic and hands-on operational leadership across multiple communities within the division, while maintaining a full portfolio. This role focuses on maintaining stable, high-performing operations while developing and mentoring new field leaders after their onboarding period. Acting as both a mentor and a field stabilizer, the SDL bridges the gap between initial training and long-term operational execution - ensuring consistency, compliance, and excellence in performance across assigned communities.The SDL must be adaptable, solutions-oriented, emotionally intelligent, and capable of stepping into any community or leadership role as needed to stabilize operations, support team transitions, and reinforce company standards. Frequent travel and direct collaboration with Divisional Directors, Regional Trainers, and corporate support partners are key aspects of this position.
ESSENTIAL FUNCTIONSLeadership and Development:

• Provide ongoing mentorship and development for 1–2 newly onboarded or developing Division Leaders during their post-onboarding phase (days 60–120).
• Deliver follow-up, hands-on training reinforcement in the field, ensuring new leaders effectively apply company SOPs and operational standards in real-world settings.
• Partner with Regional Trainers to identify and support employees who need additional coaching or skill development, particularly through on-site sessions in designated regions.
• Support Development Day execution through peer mentoring, breakout facilitation, and field leadership discussions.
• Work closely with Divisional Directors to strengthen their readiness for future leadership roles by offering shadowing, feedback, and practical field experience.
• Promote a culture of servant leadership, continuous improvement, and accountability across all assigned communities.

Operational Duties/Responsibilities:

• Provide on-site and remote operational support across multiple communities to ensure stability, continuity, and adherence to company standards.
• Step into community leadership roles as needed during vacancies, transitions, or periods of high demand.
• Review and implement each community’s Operations & Stabilization Plan (OSP) to achieve long-term performance goals.
• Communicate clear goals and expectations to teams; monitor progress and hold individuals accountable for results.
• Lead or assist with regular safety meetings and ensure compliance with OSHA and company safety standards.
• Support recruitment, training, and performance management in partnership with Human Resources to develop and retain high-performing teams.
• Oversee and ensure fiscal discipline, including accounts receivable/payable, budgets, and community-level financial performance.
• Approve leasing, sales, and rental agreements and ensure proper documentation, reporting, and system updates (AVID, Paylocity, BOOM, etc.).
• Maintain community compliance with company standards, Fair Housing laws, safety requirements, and insurance mandates.
• Serve as a point of contact for urgent operational issues, coordinating timely responses and resolutions.
• Provide frequent, proactive communication with divisional and regional leadership regarding operational trends, community needs, and improvement opportunities.
• Maintain a clean, safe, and professional environment across all assigned communities.
• Perform other duties as assigned to support the division’s overall stability and success.

Requirements

 Core Competencies & Required Skills/Abilities:

• Leadership & Mentorship: Inspires and develops future leaders through accountability, coaching, and hands-on support.
• Operational Excellence: Demonstrates strong business acumen and a command of operational standards, occupancy growth, and financial management.
• Communication: Communicates with clarity, professionalism, and diplomacy in all forms.
• Critical Thinking: Quickly assesses complex situations, identifies root causes, and implements effective solutions.
• Emotional Intelligence: Demonstrates self-awareness and empathy by managing emotions effectively, adapting communication to others’ needs, and fostering trust and collaboration in all interactions.
• Flexibility & Adaptability: Thrives in changing environments and readily adjusts to support communities across different locations.
• Project & Time Management: Effectively prioritizes across multiple sites and shifting demands.
• Technological Proficiency: Skilled in Microsoft Office Suite and operational systems such as AVID, Paylocity