Senior Supervisor, Data Center Critical Facilities

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Senior Supervisor, Data Center Critical Facilities is responsible for overseeing day‑to‑day critical facilities operations within the data center, ensuring uptime, safety, and compliance with Equinix standards. This role leads front‑line teams, supports operational excellence, and partners closely with Engineering, Security, and Operations stakeholders to deliver a highly reliable customer environment.

Responsibilities

• Lead and supervise Critical Facilities Technicians and Operators, ensuring 24x7 operational coverage and adherence to operational procedures

• Oversee daily operations of electrical, mechanical, HVAC, power, cooling, and life‑safety systems to maintain data center uptime

• Ensure compliance with Equinix safety standards, regulatory requirements, and operational policies

• Act as an escalation point for incidents, alarms, and abnormal conditions, drive root cause analysis and corrective actions

• Support preventive and corrective maintenance activities, including vendor coordination and change management

• Partner with Engineering, Construction, Security, and Customer Operations teams to support site initiatives and customer requirements

• Maintain accurate documentation, logs, and reports related to incidents, maintenance, and operational performance

• Coach, mentor, and develop team members, support performance management and training initiatives

• Participate in audits, inspections, and continuous improvement efforts to enhance operational resilience

Qualifications

• 5+ years of experience in critical facilities, data center operations, or mission‑critical environments

• 2+ years of people leadership or supervisory experience in an operations or facilities setting

• Strong working knowledge of electrical and mechanical systems (UPS, generators, switchgear, chillers, HVAC)

• Experience responding to incidents and managing escalations in high‑availability environments

• Ability to work onsite, including nights, weekends, or on‑call rotations as required

• Strong communication, leadership, and cross‑functional collaboration skills

Preferred Qualifications

• Prior experience in large‑scale data centers or colocation environments

• Familiarity with change management, CMMS tools, and operational reporting

• Relevant certifications (e.g., electrical, mechanical, facilities, or safety certifications)

• Experience supporting audits and regulatory compliance activities

Why Join Equinix

Equinix is the world’s digital infrastructure company, operating data centers across the globe. This role offers the opportunity to lead critical operations in a highly visible environment while contributing to the reliability and success of our global platform.

The targeted pay range for this position in the following location is / locations are:

United States - DA11 Dallas : 103,000 - 155,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providi