Community Recreation & Events - Events Security (Part Time)

Events Security

JOB TITLE: Community Recreation Events Security

CLASSIFICATION: Non-Exempt Part Time

DEPARTMENT: Community Recreation and Events

SUPERVISOR: Community Recreation and Events Director, Deputy Director, and direct Supervisor

SALARY: $15.00 to $18.50 per Hour

GENERAL JOB DESCRIPTION

Events Security personnel are the front-line people for any safety or security incident that occurs in a City venue.

PRIMARY DUTIES AND RESPONSIBILITIES

• To supervise main entrances and access points, ensuring only authorized personnel may enter city owned and operated facilities.
• To protect performers, working crew, special guests, and fans throughout each venue.
• To protect the venue from theft and vandalism.
• Guard against theft, vandalism, and acts of aggression to maintain security of the premises.
• To provide regular, high-profile, internal, and external patrols of the premises to prevent and detect any signs of intrusion and ensure the security doors, windows, and gates.
• To have thorough knowledge of city venues and crowd management/control protocol. Must be able to assist team and respond to emergencies/incidents effectively.
• To convey a smart, well-groomed appearance in approved event uniform, provide a first-class customer service and display high levels of vigilance throughout a shift.
• To be aware of, report, and respond to any incidents or suspicious activities. Log incidents through venue log system.
• Welcome and assist visitors/contractors. This may include completing security screenings at intake locations and working with venue team to resolve conflicts on request.
• Assist venue team in securing and providing access to areas of the venue for the general public and/or performers team.
• To ensure that a thorough venue lockdown patrol is carried out on a show-by-show basis including area/door alarms. A nightly lock up sheet must be completed to record anything of relevance.
• To maintain a reasonable level of fitness to perform duties including, responding to activated intruder alarms, knowing how to handle threatening situations, apprehending, and warning persons of venue rule violations and the eviction of violators from premises, using proper techniques.
• Be able to assist at both indoor and outdoor events in all weather conditions.

SECONDARY DUTIES AND RESPONSIBILITIES

• Perform other duties and responsibilities as required.

KNOWLEDGE, SKILLS AND ABILITIES

• Principles of business letter writing and basic report preparation.
• English usage, proficient and accurate writing, spelling, grammar, and punctuation.
• Customer service practices and positive public relations.
• Pertinent state and local laws, codes, and regulations.
• Work in a both fast and slow-paced environments while maintaining attention on the objectives of your position.
• To operate gate barriers and other access equipment such as bollards to hinder inappropriate access.
• Carry out duties to help support the CRE mission statement.
• Resolve disruptions to standard operations or performances.
• Maintain focus when given an objective or specific set of duties.
• Provide a high degree of accuracy and attention to detail.
• Respond to requests and inquiries from the public in a courteous, service-oriented manner.
• Maintain confidentiality.