Private Client Specialist I - Marlton, NJ

Work Location:

Marlton, New Jersey

Hours:

40

Pay Details:

$25.00 - $37.25 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

TD Wealth

Job Description:

The Private Client Specialist will act as a high-touch point of client contact accountable to serve the unique and complex needs of clients in the high net worth segment. They will serve as the central point of contact for HNW clients across banking, lending and High Net Worth Investing with expertise in banking and lending. Partner with Relationship Managers, Investment Advisors and Trust Advisors to provide proactive client service to achieve greater share of wallet.  The Private Client Service Associate will support other team members (Relationship Managers, Trust Advisors or Investment Advisors) and provide consistent and accurate administrative, analytical and service support.

Depth & Scope:

• Demonstrates a commitment to being customer-centric by ensuring a legendary service is provided during every customer interaction to maximize retention and growth
• Ensures all NEW clients receive the complete onboarding experience, which includes; A thorough client discovery leading to a truly exceptional Private Client Experience, An introduction to the IA and TA as per client need, and the completion of all requisite client profiling documents
• Incumbents in this role will actively be working on technical skills with an eye toward advancing to a more senior role within TD Wealth
• Will handle complex financial transactions where products and services are highly competitive
• May act as a subject matter expert to Client Associate team
• Ensures those existing clients, where it would add value, are provided with a Private Client Planning Experience
• Assists in maximizing client profitability for all customers and in ensuring the minimum required threshold is met/exceeded with each client/household
• Develops and maintains an understanding of pricing models/concepts and applies them effectively
• Supports the Private Banking team in identifying business opportunities amongst existing customers
• Monitors and controls the portfolio, and provides feedback to the team on any accounts that are outside guidelines and/or assigned limits and conditions
• Serves as the primary point of contact for TD Wealth client relationships; manages all aspects of the clients relationships with TD Bank
• Executes a differentiated service model/experience for HNW clients
• Deepen wallet share by anticipating client needs and suggesting the most appropriate banking, lending and/or investment solutions
• Maximizes profitability, while ensuring the client receives an exceptional client experience
• Leverages and coordinates specialists (Trust and Estate) to provide interdisciplinary expertise for our most complex clients
• Identifies opportunities within your portfolio and network to refer business to Retail, Commercial and Wealth Partners
• Executes in a manner that is compliant with regulations, policies and procedures
• Adheres to all federal, state, SRO regulations and Firm policies related to all business activities. (e.g. OCC, SEC, FINRA etc.)
• Ensures all Continuing Education requirements are attained
• Responsible for understanding and adhering to TD Wealth AML/ATF Policies and Procedures
• Responsible for implementing TDs Customer Identification Program (CIP) by collecting and verifying required customer identification information, and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML procedures
• Transitions lower threshold clients to appropriate Wealth Partners, as needed, to ensure capacity for target market clients
• Contributes to a positive and constructive work environment with a focus on supporting the overall Wealth team
• Contributes individually and as a team member, to ensure strong performance, collaboration and enthusiasm that sets TD Wealth apart from our competitors
• Represents TD Wealth to the general public in