Marketing & Customer Support Specialist ZR_20768_JOB

<span id="spandesc"><p>This is a remote position.</p><h3 id="m_-6907208050545524653m_154979635395537036job-description-video-editor-social-media-manager-customer-support"><b>Job Description: Marketing &amp; Customer Support Specialist</b><br/></h3> <b>Work Schedule: Monday to Friday 10am to 7pm Miami, FL time</b> <br/> <p><br/></p> <span><p><b>Scope</b><br/></p> <ul> <li>35+ hours/week with remote work arrangement<br/></li> <li>Video editing and social media management: 5-6 hours daily<br/></li> <li>Customer support: 2-3 hours daily<br/></li> <li>Flexibility to take on additional projects as the company grows<br/></li> <li>Potential involvement in brainstorming video ideas and concepts<br/></li> </ul></span> <p><b>Responsibilities</b><br/></p> <ul> <li>Edit and repurpose existing video content (approximately 100 videos) for short-form social media posts<br/></li> <li>Manage and schedule content across multiple platforms (Instagram, Facebook, TikTok, YouTube Shorts)<br/></li> <li>Handle customer inquiries and support via email and messages (2-3 hours daily)<br/></li> <li>Utilize AI tools and automation for efficient customer service<br/></li> <li>Post and engage with the community on social media platforms<br/></li> <li>Assist with content creation and strategy for promoting nasal breathing and sleep health benefits<br/></li> </ul><p><b>Requirements</b><br/></p> <ul> <li>Proficiency in video editing software and techniques for short-form content (APPLICANTS MUST SUBMIT VIDEO-EDIT SAMPLES)<br/></li> <li>Experience with social media management tools (e.g., Buffer)<br/></li> <li>Strong written communication skills in English<br/></li> <li>Ability to understand and explain health-related product benefits<br/></li> <li>Familiarity with AI-assisted customer service tools<br/></li> <li>Excellent time management and multitasking abilities<br/></li> </ul> <span>​</span> <br/> <span><span><b>Independent Contractor Perks</b></span></span> <br/> <ul> <li>HMO Coverage for eligible locations<br/></li> <li><span><span><span>Permanent work from home</span></span></span><br/></li> <li><span><span><span>Immediate hiring</span></span></span><br/></li> <li><span><span><span>Steady freelance job</span></span></span><br/></li> </ul> <span>ZR_20768_JOB</span> <br/> </span> <br/>