Global Head of Commercial Excellence (m/f/d)

Protect what matters. 

Primion Technology is a leading European provider of Converged Security, Workforce Management, and Identity Access Management (IAM) solutions. For more than 30 years, we have supported around 5,000 satisfied customers worldwide who rely on our certified solutions every day. From consulting and planning to development, installation, maintenance, and support, a team of over 470 dedicated experts works passionately to meet the highest standards. 

We are building a structured, scalable European revenue organisation that brings together all three solution pillars under a unified commercial model. The Global Head of Commercial Excellence is the leadership position that makes that model work in practice. By leading about 15 employees in our Inside Sales, Sales Operations, Sales Enablement, Bid Management, and Order Center teams, this strategic role drives operational excellence and scales our sales organization in Converged Security, Workforce Management and IAM solutions.

Sounds like the right role for you? Then join our team and apply today on a remote-first basis and with a salary range between 90.000 - 120.000 EUR gross p. a. as our new Global Head of Commercial Excellence (m/f/d)!

Your Responsibilities

• Sales Operations

  • Optimize CRM systems and standardize sales processes to maximize efficiency and sales opportunities.

  • Develop KPI frameworks, forecasting models, and performance dashboards to drive data-driven decision making.

  • Analyze sales data to identify trends and provide strategic recommendations.

• Sales Enablement

  • Build holistic enablement strategies and manage interfaces between Sales, Marketing, and Product teams.

  • Develop sales content, templates, tools, and resources to accelerate the sales cycle.

  • Design and deliver training programs on sales tools, methodologies, and best practices.

• Bid & Tender Management

  • Lead the complete tender process from qualification through bid strategy development to contract closure.

  • Coordinate cross-functional bid teams and create complex proposal calculations.

  • Manage risk assessment and prepare presentations for customer negotiations.

• Inside Sales Leadership

  • Lead and optimize the Inside Sales team for both inbound and outbound activities.

  • Structure lead qualification processes and implement effective online demo workflows.

  • Define performance targets and monitor quarterly quotas.

• Order Center

  • Own the commercial order acceptance and order entry process following contract signature and sales handover.

  • Validate contract completeness, purchase order, scope, pricing, and handover quality before accepting an order.

  • Create the Navision project record, give the formal go-ahead for Project Delivery, and trigger the relevant ordering process.

  • Define billing milestones based on contractual terms and support go-live invoicing, revenue milestone confirmation, and project financial closure.

  • Manage order processing for expansion and renewal business by creating or updating the relevant Navision project.

Requirements

Key Qualifications

• Non-negotiable experience

  • 8-12+ years in B2B commercial roles, with at least 5 years in Sales Operations, Revenue Operations, or Commercial Excellence in a leadership capacity

  • Proven experience building or fundamentally restructuring a Sales Operations or Sales Enablement function - not just managing an inherited one

  • Deep CRM expertise - HubSpot strongly preferred, Salesforce or Microsoft Dynamics acceptable. You have owned the governance, not just used the platform

  • Track record of implementing structured sales methodology (MEDDPICC, MEDDIC, Challenger, or equivalent) across a field and inside sales organisation

  • Demonstrated ability to lead inside sales teams with accountability for pipeline and revenue results

  • ERP order management experience - Microsoft Dynamics (Navision / Business Central) is a meaningful advantage

  • Experience in companies with both on-premise and SaaS delivery - comfortable with the commercial and metric differences between the two

• Advantageous experience

  • Con