Executive Assistant

Role: Executive Assistant (Fully Remote)

Job Description: We are seeking a dynamic individual with a proactive, solutions-oriented mindset, outstanding communication and interpersonal abilities, and exceptional organisational skills. The ideal candidate will excel in fostering strong, collaborative working relationships across diverse cultures and time zones, all within a fully remote environment.

The Executive Assistant will play a pivotal role in providing top-tier support to 3-4 senior leaders, ensuring their schedules, priorities, and administrative needs are managed seamlessly. Additionally, the role may involve offering strategic administrative support to their teams when required.

Key Responsibilities: Calendar Management, Travel & Logistics, Relationship Management, Expenses

 

• Effectively manage dynamic and evolving calendars for senior leaders, proactively adapting to changes in schedules.
• Coordinate and reschedule complex meetings and travel plans, often with short notice.
• Handle extensive internal and external meeting scheduling with precision.
• Build and maintain strong relationships with key client and partner contacts to facilitate smooth scheduling.
• Collaborate with country managers to plan and coordinate intricate travel itineraries across African regions and beyond.
• Ensure timely procurement of visas and other travel documentation, anticipating travel needs proactively.
• Provide logistical and technical support for virtual and in-person meetings, conferences, and workshops using tools like Google Workspace, Zoom and MS Teams
• Support leaders and teams by fostering strong, cooperative relationships with clients, colleagues, and partners at all levels.
• Act as a liaison to strengthen collaboration within a fully remote, pan-African environment.
• Assist with expense reconciliation and submission of outstanding expenses, ensuring accuracy and timeliness.
• The ability and willingness to be available outside 8-6 working hours as needed.

Essential Skills:

 

• A minimum of 5 years experience in an administrative, office management, executive assistant, or similar support role.
• Experience working in a demanding environment
• Ability to successfully balance the support requirements of multiple leaders
• Strong organisational and time management skills with the ability to prioritise tasks effectively.
• Excellent communication skills, both written and verbal, with a customer service-oriented approach.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) / Google Workspace (Google Docs, Google Sheets, Google Forms etc) / Slack
• Ability to handle confidential information with discretion and professionalism.
• Detail-oriented mindset with a focus on accuracy and data integrity.
• Strong interpersonal skills with the ability to work collaboratively in a team and interdepartmental environment.

Behavioural Expectations:

 

• Ownership: Ability to work independently with minimal supervision as well as collaboratively
• within a virtual team environment.
• Professionalism: Maintain a professional demeanour and uphold ethical standards in all
• interactions.
• Adaptability and Initiative: Thrive in a fast-paced, dynamic environment, taking proactive ownership of tasks and adapting to changing priorities with ease.
• Exceptional Organisation: Demonstrate outstanding time management, prioritisation, and attention to detail to ensure efficiency and accuracy in all responsibilities.
• Team-Oriented Mindset: Approach work with flexibility, collaboration, and a willingness to support various projects, fostering a positive and cooperative team dynamic.
• Strong Communication Skills: Exhibit excellent verbal and written communication, active listening, and diplomacy, maintaining a calm and professional demeanour even under pressure.
• Ambitious and Solution-Oriented: Bring enthusiasm, dedication, and a commitment to achieving high standards while seizing opportunities for growth and learning within an entrepreneurial environment.
• Endeavour to role model Yellow Card’s core values of Diversity, Openness, Africa-first, Boss-up, Customer Centric, and Data-Driven (DO-ABCD)

We are an equal opportunity employer and all qualified applicants will receive consideration for

employment without regard to race, colour, religion, sex, gender, pregnancy, age, ethnicity, national origin, disability status, genetic informatio