DEPT OF TRANSPORTATION

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TRAINING OFFICER 1
**Open to CURRENT ADOT EMPLOYEES Only!**

Job Location:

Vehicle & Title Services Support

1800 W. Jefferson

Phoenix, AZ 85007

Posting Details:

Salary:  $43,197.02

Grade: 19

Closing Date: 01/29/2026

Job Summary:

This position is responsible for providing on-the-job training covering all core processes for the Indirect Motor Vehicle Division (MVD). Schedule training and coaching sessions for employees as well as manage the training processes. Subject matter expertise to review records for pointers, driver history, and compliance, as well as research, verify, interpret update and thorough working knowledge to learn, train, interpret and resolve all records related to Title and Registration, Driver License services and processes within the Indirect Units. Resolve issues impacting driver license and title and registration services. This position may be required to travel for state business needs.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Provide on-the-job training and coaching one-on-one or in a group setting. Manage staff and standard work to ensure utilization of the most current training plan and materials. Assess effectiveness of the training plan, collaborate with leadership team, solicit feedback from trainees to identify and implement measures to improve the overall training experience.

Create, manage and maintain standard work for training processes. Work closely with MVD leaders on training needs and updates. Testing in MAX with relative system updates.

Research, verify, interpret, update and apply thorough working knowledge of Indirect Units to resolve issues.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
• American Association of Motor Vehicle Administrators (AAMVA) and Federal Motor Carrier Safety Administration (FMCSA) Rules and Regulations.
• ARS Title 28 and MVD policies and procedures.
• Applicable MVD software, databases, screens and codes
• Accident Conviction Disposition Codes
• Problem Driver Pointer System (PDPS), National Motor Vehicle Title Information System (NMVTIS), Commercial Driver License Information System (CDLIS), and State Pointer Exchange System (SPEX).
• Various training methods (virtual, in-person, etc.)
• Training principles, strategies and methods.
• Learning processes; trends in employee learning.
• Google Workspace.

Skills in:
• Effective in analytical, oral and written communication skills.
• Strong customer service.
• Active listening.
• Critical thinking
• Identifying solutions or approaches to problems.
• Public speaking.
• Leadership.
• Motivation.
• Time Management.
• Reading comprehension.
• Training needs analysis.
• MAX system testing

Ability to:
• Exercise good judgment.
• Understand learners’ capabilities, achievements, strengths, weaknesses, interests, etc.
• Conduct entire curriculum in time allotted for training.
• Comprehend and apply applicable program rules, policies and procedures.
• Convey information effectively.
• Problem solve.

Selective Preference(s):

Bachelor's Degree in an acceptable field of study from an accredited college and one year of experience in training.

Pre-Employment Requirements:

Valid driver's license.
Background check required.

As this position requires driving or the use of a vehicle as an essen