Housing Operations Coordinator (Student Development Specialist II)

Job Title

Housing Operations Coordinator (Student Development Specialist II)

Agency

Texas A&M University at Galveston

Department

Campus Living & Learning

Proposed Minimum Salary

$3,750.00 monthly

Job Location

Galveston, Texas

Job Type

Staff

Job Description

A Glimpse of the Job

The Housing Operations Coordinator for Campus Living & Learning is responsible for assisting the Assistant Director of Housing Operations in oversight of residence hall buildings and spaces. This includes but is not limited to building, space, and furniture inspections and working collaboratively with appropriate entities to address custodial, maintenance, and facility needs to maintain the best living and learning environment for students living on campus. This is a live-on position that will participate in the campus on-call rotation and serve as essential personnel.

Essential Duties/Tasks:

Live on campus in Residence Hall Apartment, some required weekend/evening responsibilities. Serves on an on-call rotation. In the case of hurricane or other campus change or closure possible relocation may be required, ability to work cooperatively with others.

Coordination:

• Works collaboratively with all entities (including SSC and contracted companies) having responsibility for the upkeep, safety, accessibility, and compliance of university on-campus housing to ensure residence hall buildings receive the best possible care and services. Monitors the progress and completion of work orders submitted regarding departmental spaces and buildings. Coordinates the selection and approval of furniture and equipment purchases for the department. Assists the Assistant Director of Housing Operations with planning preventative maintenance, rotating renovations, capital improvement projects, and construction initiatives within the residence halls. Collaborates with Housing Coordinators to ensure the timely completion of submitted residential work orders.

• Supervises student staff assigned to Housing Operations, including Desk Assistants and other operations-focused student employees. Provides training, scheduling support, performance management, and ongoing development for supervised staff. Additional student staff positions may be supervised as departmental needs and budget resources allow.

• Performs and coordinates various inspections, conducts site visits, and represents Campus Living & Learning at meetings regarding services provided by SSC and external vendors for maintenance, renovation, and construction projects. Provides needed assistance and redundancy with StarRez software, housing assignments, occupancy management, and departmental processes.

• Assists with continuity of residential operations during staff vacancies or extended absences. In the event of a Housing Coordinator vacancy, may temporarily assume select supervisory and operational responsibilities necessary to support residential communities and maintain departmental operations.

Communication:

• Serves as the liaison between students, Campus Living & Learning staff, Disability Resources, and facilities personnel regarding residential facility concerns and approved housing accommodations. Coordinates modifications to residential spaces and furnishings necessary to implement approved ADA and housing accommodation requests. Communicates timelines for substantial repairs within residential rooms. Organizes residence hall opening and closing processes with other live-on staff. Schedules and coordinates safety walkthroughs. Maintains signage and community spaces within residence hall buildings.

Educational Leadership:

• Takes part in a Divisional Curriculum by planning, developing and implementing educational programs within the residence halls. Programming and marketing initiatives will center housing operations as well as safety (fire, weather, coastal humidity, etc.), and crisis management.

• Serves as a student conduct hearing officer and adjudicates assigned residential conduct cases in accordance with university policies and procedures. Participates in conduct-related meetings, documentation, sanctions, and educational interventions as appropriate.

Campus/Student Involvement:

• Attends, participates in, and helps plan numerous Student Activities events (New Student Conference, Fall Festival, Howdy Week, etc.) Assists in the presentation of leadersh