IDD Compliance and Investigation Specialist

We are hiring for:

IDD Compliance and Investigation Specialist

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

The IDD Compliance and Investigation Specialist is responsible for conducting thorough investigations of reportable incidents in compliance with the Office of Developmental Programs (ODP) Incident Management Bulletin and organizational policies. This position collaborates with the Incident Manager to drive continuous quality improvement initiatives across all RHA Health Services programs. Additionally, the role includes responsibilities in staff training, risk management, compliance oversight, and quality assurance to promote the safety and well-being of individuals supported in IDD programs.

DUTIES AND RESPONSIBILITIES:

Incident Investigations & Compliance

• Conduct objective and comprehensive investigations of reportable incidents, ensuring compliance with ODP’s Incident Management Bulletin.
• Collect and analyze evidence, including interviews, documentation, and site visits.
• Maintain strict confidentiality and ensure adherence to all regulatory and ethical guidelines.
• Complete and submit final investigation reports within a 20-day timeframe.
• Identify trends in incidents, recommend corrective actions, and support strategies to mitigate risk.
• Collaborate with internal teams, external providers, and regulatory agencies to ensure compliance and best practices.
• Immediately respond to urgent investigations.

Training & Education

• Provide training to staff on incident management, abuse prevention, and compliance procedures.
• Assist in the development and delivery of training materials, workshops, and presentations.
• Keep updated on ODP regulations and adjust training programs accordingly to reflect policy changes.

Audit & Quality Assurance Support

• Assist with internal and external audits, ensuring all investigation-related documentation is accurate, complete, and compliant.
• Support quality assurance initiatives by monitoring trends in incident reports and recommending process improvements.
• Ensure all investigation-related records are properly maintained and accessible for compliance reviews.

Safety & Risk Management

• Participate in monthly Safety Committee meetings and quarterly Incident Management (IM) meetings.
• Work with teams to implement risk-reduction strategies that enhance program safety.

Other Requirements

• Perform other duties as assigned.
• Travel for site visits and training sessions as needed.

SUPERVISORY RESPONSIBILITIES: 

This position has no supervisory responsibilities

MINIMUM QUALIFICATIONS:

• Associate’s or Bachelor’s degree in social work, human services, healthcare administration, or a related field (preferred).
• Minimum of five (5) years of experience in the Intellectual and Developmental Disabilities (IDD) field.
• Prior experience as a Certified Investigator and in Quality Management preferred.
• Must be a Certified Investigator under Pennsylvania’s ODP guidelines or willing to obtain certification upon hire.
• Strong investigative, analytical, and report-writing skills.
• Thorough understanding of ODP Incident Management regulations and compliance requirements.
• Ability to work under strict deadlines while maintaining accuracy and objectivity.
• Excellent interpersonal and communication skills, with the ability to collaborate with diverse stakeholders.
• Proficiency in Microsoft Office Suite and electronic record-keeping systems.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Ability to perform tasks requiring sustained physical activity, such as sitting, standing, walking, or repetitive hand movements.
• Frequent use of standard office equipment, including computers, phones, and other peripherals.
• Ability to lift and carry items within a reasonable weight range, if necessary.
• Regular use of technology and exposure to prolonged periods of screen time.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, fami