Job Summary

Job Description

At Avantor, people are the most important part of our success because they drive our global performance. That is why our Avantor Lab and Production Services team is a trusted partner in supporting the innovation and growth objectives of labs across the globe.  

In this role, you will report to the Client Success Manager and will work closely with the Avantor’s Lab and Production Services team of over 1,500 on- and off-site expert personnel – and our customers – to perform customized, mission-based lab work and research protocols that help return time back to science.

 

Benefits: (All Full-time employees are eligible for health benefits on 1st day of employment)

• Dental, Vision, and Medical and HFS (Healthcare Flexible Spending & Saving)

• PTO & Paid Holidays

• Short and long-term disability coverage

• Paid parental leave,

• 401k & 401k Matching

• Employee Stock purchase options.

What we’re looking for 

• Education: High school diploma required; Associates or bachelor’s degree in Logistics/ Science/ is desirable (or equivalent work experience) is required 

• Experience: 2+ years' experience in material handling/inventory replenishment or customer service

• Spill containment training, IATA, DOT, IMDG and OSHA Right to Know a plus

• Cross-referencing and inside sales experience a plus

• Knowledge of scientific products and services, a plus

• Preferred Qualifications: 

• Proven time management, forecasting knowledge, and/or expediting experience.

• Ability to work independently to prioritize multiple competing tasks.

• Proficiency with MS Office suite

• Strong problem solving & analytical skills.

• Presentation skills

• Solid written and verbal communication skills

Who you are 

A creative, agile, and highly motivated professional seeking to enhance your experience and gain some meaningful professional growth within Avantor’s Lab and Production Services. Apply today if you want to go further in your career and have the following: 

• A strong work ethic and (initiative) 

• Ability to work independently or as part of a team. 

• Ability to work in a fast-paced environment. 

How you will thrive and create an impact 

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

• Accountable for tasks in inventory management (Consumables, chemicals, samples, etc.) and accurate inventory control, processing requests leading to inventory movement on and off site, and fulfilling customer metric reporting.

• Process purchasing functions that include back order reporting and expediting, direct factory shipments, 3rd party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues.

• Responsible for all customer service related functions including but not limited to: order entry, reporting, maintaining metrics, and cost savings tracking.

• Perform shipping coordination activities such as shipping customer material, handling routine issues, operating basic warehouse equipment, entering shipping information into the customer computer system, and equipment inspections.

• Handle hazardous material and preparing shipping documentation and packaging requirements.

• Interfaces directly with customer point of contact, purchasing directors, facility directors and plant managers.

• Manage consigned, non-consigned, customer owned or 3rd party inventory.

Why Avantor? 

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. 

The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. 

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Ava