Field Service Maintenance Supervisor

Location: Dalton, Georgia

Department: DEPTEC

The Opportunity

The Field Service Maintenance Supervisor oversees daily maintenance operations and provides direct supervision to maintenance technicians to ensure safe, reliable, and efficient building system performance. This role supports preventive and corrective maintenance activities, assists with scheduling and resource coordination, and serves as a technical lead for troubleshooting and operational support. The ideal candidate combines strong technical knowledge with hands-on leadership and a focus on team development and service quality.

What you will do?

Leadership & Team Support

• Supervise and support maintenance technicians, providing day-to-day direction, coaching, and performance feedback.
• Promote a culture of safety, accountability, teamwork, and customer service.
• Assist with training and onboarding of new team members.

Operational Oversight

• Support preventive maintenance programs for HVAC, electrical, plumbing, controls, and mechanical systems.
• Coordinate and prioritize maintenance work orders and repair activities.
• Assist technicians with troubleshooting and resolution of routine and moderately complex maintenance issues.
• Monitor maintenance activities to ensure work is completed accurately and on schedule.

Compliance & Safety

• Ensure compliance with OSHA, NFPA, and company safety standards.
• Conduct routine safety inspections and reinforce safe work practices.
• Assist with implementing corrective actions and maintaining regulatory compliance documentation.

Resource Coordination

• Support inventory tracking and coordination of tools, materials, and equipment.
• Assist with vendor coordination and service scheduling as needed.
• Monitor labor utilization and help maintain operational efficiency.

Customer & Team Communication

• Serve as a point of contact for day-to-day maintenance escalations and operational issues.
• Maintain positive working relationships with internal teams, vendors, and customers.
• Provide regular updates regarding maintenance activities and operational concerns.

Process Improvement & Reporting

• Identify opportunities to improve maintenance processes and team efficiency.