Senior IT Project Manager

Job Title:

Senior IT Project Manager

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Title: Senior IT Project Manager

Location: Seattle/Bellevue, WA - Hybrid role (3 days onsite/week)

We are seeking a strategic and results-driven Senior IT Project Manager to lead complex IT projects from initiation through implementation. In this role, you will be responsible for delivering projects on scope, on budget, on schedule, and in alignment with quality expectations while partnering closely with cross-functional teams and key stakeholders. This is an exciting opportunity for a collaborative leader who thrives in fast-paced environments and is passionate about driving successful technology initiatives.

Responsibilities

• Lead the full project lifecycle from project definition, planning, execution, monitoring, through implementation and closure
• Own project scope, schedule, cost, and quality measures to ensure successful delivery
• Develop detailed project plans and drive key milestones across multiple workstreams
• Establish and maintain effective communication plans for project teams, stakeholders, and leadership
• Provide day-to-day direction, coordination, and support to project resources
• Manage project risks, issues, dependencies, and changes throughout the project lifecycle
• Ensure effective change management practices are implemented to support project success
• Prepare and maintain project documentation, status reports, budgets, and related deliverables
• Facilitate stakeholder alignment, decision-making, and issue resolution
• Support continuous improvement by identifying opportunities to strengthen project delivery practices across IT initiatives

Qualifications

• Bachelor’s degree in Information Technology, Business, Project Management, or a related field, or equivalent practical experience
• Proven experience managing end-to-end IT projects and initiatives in a complex business environment
• Strong knowledge of project lifecycle management, including scope, schedule, cost, quality, and risk management
• Demonstrated ability to develop project plans, manage milestones, and coordinate cross-functional teams
• Excellent verbal and written communication skills with the ability to engage effectively with stakeholders at all levels
• Strong interpersonal, negotiation, leadership, and decision-making skills
• Strong analytical, problem-solving, and organizational abilities
• Experience preparing project documentation, status reporting, and budget tracking
• Proficiency in Microsoft Project, Visio, Excel, and Word
• Ability to lead with sound judgment, adaptability, and a strong sense of accountability.

The base salary range for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insura