Tax Manager - EDGE/Global Payroll Operate (GPO) - US Payroll - open location

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.   The exceptional EY experience. It's yours to build.   EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  

Location: Los Angeles, San Francisco, Dallas, Houston, Chicago, New York

 

US – Tax – National Tax – EDGE – GCR – Global Payroll Operate – US Payroll – Tax Services Manager  

 

Ernst & Young LLP's National Tax and EY EDGE practices are made up of teams of professionals providing specific tax technical services to US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes the EY organization in the marketplace. 

 

The opportunity

Our Global Payroll Operate practice focuses on helping our clients effectively manage their global payroll needs proactively and responsibly in 150+ countries. Our quality service and technical network enable you to help clients reduce inefficiencies, mitigate risk and drive process improvement within their payroll functions. We believe that by managing clients' payroll obligations, we can make a critical difference, and you'll be at the heart of this mission.

Our market-leading approach combines extensive local payroll service experience with a standard global payroll compliance and implementation methodology. With engagements involving a few countries or many, you will have the opportunity to provide clients an integrated, consistent, quality service that unlocks the potential of the payroll function across the entire process. 

 

Your key responsibilities

As a Tax Services Manager in Payroll Operate focused on implementation, you will provide project management support, testing management and cutover activities of global implementation and transition to our new global operate model. You will also drive or support our effort in continuous innovation, building our next generation payroll solutions, and enhance our project delivery tools. Capabilities include project management support, testing management, cutover support, data analytics, process design and procedure documentation.  

• Managing large US payroll projects or recurring payroll delivery processed on SAP payroll software ensuring timeliness and accuracy, which will require ownership, project management, decisions and resolution, including the escalation of client, central support teams and internal country issues
• Provide/drive innovation and continuous improvement for our global payroll solutions or tools
• Developing relationship client and become their trusted advisor
• Train, mentor and develop the team to provide them with required US payroll or technical knowledge to grow within the team
• Working, directing and resolving questions from local countries by working with various central support teams and payroll software vendors
• Identifying opportunities to improve our project delivery tools and templates
• Building on technical competence by keeping up to date on global trends, developments and regulations and applying them to moderately complex situations and undertaking non-routine, complex project-type work as requested by clients
• Defining future process after Go live and stabilization
• Raise red flags on any delays during implementations
• Manage EY-internal stakeholders, client and vendor communications and relationships
• Prepare SOPs and workflow document for client payroll processing

• Work with other managers towards learned lessons and opportunities for improvements for future implementation
• Support Senior Manager in managing business development conversations, practice management and engagement economics

 

Skills and attributes for success

• US Payroll process knowledge (including implementation and recurring payroll operations) using SAP<