Banking Product Director (US Market)

Company Description

Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024.

Leveraging Visa’s solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo’s cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards.

Pismo’s 500+ employees are located in more than 10 countries around the world.

Job Description

The Banking Director will serve as the primary strategic partner for our largest US banking clients. This leader will translate market needs and client priorities into product capabilities for our SaaS‑based core banking platform.

The role combines deep US banking domain expertise, experience with global core‑banking platforms, strong product management acumen, and high‑touch client engagement to drive adoption, satisfaction, and long-term growth.

You will serve as the voice of US clients within the organization while guiding clients on best practices and future roadmap alignment.

Key Responsibilities:

Client Engagement & Strategic Advisory:

• Act as executive-level liaison from the product group for Tier 1 US banking clients.
• Lead strategic discussions on core banking modernization, digital transformation, and operational efficiency.
• Conduct regular executive business reviews, roadmap sessions, and product deep-dives with the team of product specialists and product managers.
• Provide thought leadership to guide clients on best‑fit product usage, architecture decisions, and process modernization.

Product Strategy & Market Alignment:

• Own the US market requirements for the core banking product suite.
• Translate client feedback, business and regulatory drivers into actionable product features, stories, and roadmap priorities.
• Partner with Product, Engineering, and SRE teams to ensure delivery aligns with US market expectations.
• Monitor US banking industry and technology trends, and regulatory changes to inform product innovation and evolution.
• Track and interpret trends across global core-banking platforms to identify differentiation opportunities.

Technical & Business Solutioning:

• Lead solution design workshops to align business requirements with product capabilities.
• Support complex integrations, migration planning, and end‑to‑end banking workflows (e.g., deposit operations, ledger, lending, payments).
• Work with technical architects on scoping, feasibility, and solution validation.
• Guide clients transitioning from legacy or traditional core‑banking platforms to modern cloud‑native stacks.

Cross-Functional Leadership:

• Partner with Sales and Customer Success teams during pre‑sales and renewal cycles.
• Support implementation teams in large-scale onboarding and transformation initiatives.
• Drive internal education on US banking regulations, processes, and client expectations.

Regulatory & Compliance Insight:

• Keep internal teams informed on relevant US regulatory bodies and compliance requirements.
• Ensure product features and client implementations align with US compliance frameworks (FDIC, OCC, CFPB, FRB).

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 12+ years’ experience in US traditional core banking, or SaaS based core‑banking platforms.
• Deep understanding of US retail and commercial banking products, processes, payments, ledger, deposit and lending operations.
• Proven experience engaging with senior banking executives and managing client relationships.
• Strong product management capability: feature definition, prioritization, roadmap planning, and cross-team delivery.
• Background in enterprise client management and solution consulting.
• Ability to bridge