Fleet Success Manager - West Market Area

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

The Fleet Success Manager will primarily be responsible for generating new business through outbound prospecting and marketing while also handling inbound leads and dealership relationships. We are looking for an individual who has experience as a true hunter and exhibits a passion for revenue generation in a startup environment. As part of the sales team, you will be accountable for consultative engagements with prospective clients and working within the team to deliver solutions matching their needs.

What you’ll be able to do:

• Generate new business leads and prospective clients via dealer channel engagement and outbound efforts
• Individually manage and triage inbound leads for the Fleet Management products
• Partner with cross-functional team members to build out solutions in the Small to mid-market fleet segment
• Establish key relationships with customers, dealers, suppliers, and potential business partners
• Handle customer relationships post onboarding to include upselling and customer experience management.
• Represent Fleet Success Team at key dealer and customer meetings
• Influence new user stories for feature development
• Establish strong, positive working relationships across all Ford Pro Teams

 

Type of Work to be Performed…

• Participate in pre-sales calls and demonstrate online products using web-based tools (Microsoft Teams, etc.), via telephone and in person.
• Contracting and onboarding of new fleet software customers with support from the Ford Pro Business Center.
• Participate in salesperson training centered around value-based selling, and Socratic selling.
• Support bi-annual account reviews as needed. Conduct bi-annual reviews, a lead process for continuously improving these meetings to make valuable contributions for the fleet customer
• Attend trade shows, dealer events, and national meetings as needed

 

You'll have...

• High School/GED
• 3 years of sales experience working in an outbound sales capacity selling to Fleet customers

Even better, you may have…

• Bachelor's Degree
• Prior experience working for a Fleet Management Company
• Sales / service customer contact experience / fleet preferred
• Prior experience in calling Dealerships
• CRM software utilization
• Ability to think creatively and operate in a multifaceted white space environment.
• Strong social skills and an ability to work well within and across multiple functions
• Adventurous and persuasive in pursuit of doing what's right for the business
• Ability to prioritize and lead multiple concurrent assignments
• Ability to develop working relationships with Dealers, suppliers, and local municipalities
• Strong analytical ability and attention to detail
• Continuous improvement mentality

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for