Housekeeping Dispatcher
Caesars EntertainmentAbout the role
Must process proper telephone and 2-way radio etiquette and the ability to prioritize multiple tasks at once.
Works closely with Room Inventory clerks and properly dispatches errands per guest requests.
Coordinates and assign rooms for cleaning and continuously monitor and update room status.
Maybe assigned to assist with receiving and distributing found property from hotel guestrooms.
Assignment includes accurately logging entries into logbook and properly placing found property in designated storage locations.
Verifying room status, updating the status of departing rooms, and recording "Do Not Disturb" rooms.
Scheduling staff based on occupancy levels and PTOs.
Communicating with the front office and floor managers to verify room status
Coordinating the efforts of housekeeping, engineering, front office, and laundry
Reviews Occupancy Forecast twice daily.
Maintains Files of housekeeping assignments
Maintains Dispatch area organized and sanitized.
Delegate guest request to the supervisors, inspector and management based on level of priority.
Maintain Employee Call Out Log
Ensure the pass down is completed for shift change
Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed.
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