Supervisor of Referral Response

Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
 
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.

POSITION SUMMARY
 
The Supervisor of Referral Response Coordinators is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and maintaining a high quality of service to ensure all donor potential is maximized. The role is responsible for assisting and providing employee management, including but not limited to recruitment, performance reviews, time and attendance reporting, expenses approval, training, and call schedule support. This role provides input into policy development, process improvement, and other organizational decisions.
 
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES