Senior Product Manager, StreetEasy

About the team

StreetEasy is looking for a skilled Product Manager to support the transformation of renting, buying, and selling in New York City by building a customer-centric marketplace. Used more than any other local real estate platform, StreetEasy’s website and mobile apps provide vetted and verified listings, plus intuitive search tools and data-driven insights to guide people home here. Launched in 2006 and based in NoMad, Manhattan, StreetEasy is owned and operated by Zillow Group (NASDAQ: Z and ZG) and is a registered trademark of Zillow, Inc.

About the role

You will lead the strategy and execution for enhancing the Agent experience on StreetEasy's platform, focusing on optimizing tools for listing entry, advertising, and lead management. This role will drive product initiatives to improve efficiency for our highly-valued network of Agents as well as ensure the quality and integrity of all listings on our site. While the Agent is your primary segment, everything you do will be in service of a helpful and trustworthy experience for NYC home shoppers who rely on our two-sided marketplace.

You Will Get To:

• Define, socialize, and acquire cross-functional and leadership support of product vision

• Identify insights and own the decision-making process, using frameworks to evaluate long-term impacts of strategic decisions while considering the organization’s tolerance for risk

• Build processes and frameworks to ensure internal collaboration across teams regarding shared customer drivers and research/data focus

• Deeply understand our Agent population, as well as the customers they serve to identify the most impactful problems to tackle, using data to make key decisions and build feedback loops

• Apply storytelling and persuasion to connect your Partner Experience vision, strategy and action plans

• Encourage a culture of constructive critique, challenging others to bring fresh and creative perspectives to solving customer problems and meeting business needs

• Collaborate effectively to address a highly sophisticated problem space, spanning multiple teams, platforms and pages

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $143,200.00 - $228,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

You are an expert product manager who knows how to make everyone around you better, bring clarity to ambiguity and influence without authority. A dedicated advocate for the customer, you know how to inspire others to care deeply about customers too.

Qualifications

• 5-7 years in a Product Management role, with a focus on building B2B/B2B2C technology products.

• Ecommerce and/or marketplace experience required.

• Strong Product Management skills, experienced in independently owning sophisticated products and/or product portfolio

• Outstanding customer appreciation and ability to understand what they need, how to segment them and which segments to focus on. Skilled at iteratively building products to meet target segment needs including effective feedback loops

• Excellent communication skills in a fast-paced environment (verbal, written, and visual) who has the ability to influence and build consensus at all levels

• Adept at interacting with many team members and balancing a multitude of inputs (user and business needs) while planning work

Transferable Skills

Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month t