Director of Human Resources

Job Description Summary

Provides human resources leadership, strategic support, consultation, coaching, direction and advice to Hotel Executive Committee and all Hotel employees on all human resources related topics as well as Sonesta and Hotel culture and values. Works with senior management to develop employment process to support business goals and objectives. Directs, oversees and/or coordinates all human resources activities such as employment, compensation, employee relations, benefit, training, and performance management.

Job Description

The focus of this job is connecting with Hotel leadership and employees, and motivating and inspiring them to achieve results. The work involves driving toward results by enrolling the commitment and buy-in of others. While the job requires strong initiative and self-direction, results are only achieved with and through people, so the ability to successfully influence and persuade others by understanding how their individual needs and motivations link to goals is essential.

The role has a variety of tasks and is dynamic and changing. Since goals and desired results can quickly change, the job requires regularly meeting with and pro-actively establishing relationships with new groups and people. The ability to understand, quickly react, and motivate others to adapt to the changing organization is a critical key to success. In general, the core of this position requires a motivated and motivating team builder and organization developer.

Decisions will many times have to be made in ambiguous situations under pressure and will generally need the ideas and advice of others. Details will need to be handled quickly and accurately.  Good judgment is essential in the recruitment process as well as the employee relations process.

Environment
The job environment is fast paced and results oriented. While there is urgency for goal achievement, responsibility for the achievement of results needs to be shared and effectively delegated when necessary.  At times you will be faced with competing priorities and will need to adjust priorities to ensure you are working on the most critical needs at that time.  Your General Manager and Corporate HR leader will be available to assist you in re-prioritizing when this becomes difficult. There is a corporate support team focused on training, employee relations and benefits to provide assistance and guidance as needed. Initiating projects and processes beyond established practices will often require training and developing others and enlisting their support by using a “selling” rather “telling” communication style.
 

Additional Job Description

Principle duties and responsibilities (Essential Functions) include:    

·       Operational/Functional:

o Effective recruiting and hiring for all roles within the hotel utilizing progressive and innovative recruiting techniques while being mindful of time, cost and quality.

o Lead the hotel in Employee Engagement strategies and activities to ensure the hotel is continually assessing and improving its management and leadership practices to ensure a highly engaged workforce.

o Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations.  Makes recommendations to Corporate Human Resources regarding follow-up actions.

o Analyzes wage and salary reports and data to determine a competitive compensation plan and individual compensation recommendations.

o Oversee the maintenance and communication of employment records as required by law or policy.  Ensure compliance with federal, state, and local legal requirements.  Consult with Corporate Human Resources, and when appropriate with legal counsel, to ensure consistent application of law and corporate policy.  You will work with the HR Shared Service team to ensure that together, files are accurate and compliant.

o Ensure that all managers and supervisors are trained on the progressive discipline process, performance management process, Union Awareness, and related management programs and initiatives. Coach Managers to create and maintain a work environment with high morale and productivity. Conduct new employee orientation to familiarize employees with Company values, s